Director, Technology Strategy – Future Opportunity

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dentsu Austria

51 - 200 funcionários

Fundada em 1900

🤝 B2B

📱 Mídia

🏢 Corporativo

B2B • Media • Enterprise

A dentsu Austria é parte do Grupo Dentsu, atuando como parceira de crescimento e transformação integrada para organizações líderes em todo o mundo. A empresa foca em expandir os limites da transformação empresarial e do crescimento sustentável, oferecendo serviços de classe mundial e soluções integradas. A dentsu Austria está comprometida em inovar e criar experiências que enriqueçam cada negócio, com forte ênfase em pesquisa, análise e tendências de mídia. Aproveitando sua rede global de inovadores, eles se esforçam para simplificar complexidades e gerar resultados impactantes para marcas, pessoas e sociedade.

Descrição

• Provide expertise, vendor knowledge, and industry best practices across digital technology components including: Identity Resolution, Data Management and Architecture, Analytics/ Measurement & Reporting, Artificial Intelligence and Modeling, Audience Management, Testing and Optimization, Content Management and Delivery, Channel Personalization, Demand Generation, and AdTech • Connect technology capability goals to our needs and build compelling stories to explain value • Build relationships and manage client expectations by facilitating and driving client meetings and discussions • Lead daily delivery efforts partnering with the engagement team members to complete materials in PowerPoint, excel (can maintain spreadsheets), and Lucidchart. • Lead discovery meetings with clients, new partners, vendors or subject matter experts taking notes, gathering documentation and identifying follow-ups • Bring an industry-leading perspective / POV about an important area of the customer experience technology stack and create expertise • Provide opinions and recommendations in all manner of marketing-related technology use cases • Lead consulting engagements by building the storytelling and developing recommendations for how to best use information and technology to guide programs across all channels and media • Manage consulting analysts to guide work product development, coach storytelling skills, and educate on technology capabilities • Leverage existing frameworks and gather important assets and materials • Oversee internal projects to improve the offerings and capabilities of the team including bringing new consulting engagements to leadership for consideration • Develop materials to illustrate and educate teams on how CX technology components work together to support evolved customer experiences • Support business development opportunities across variety of industries as a technology strategy subject matter expert (SME) or finding opportunities within existing clients

🎯 Requisitos

• 10+ years of experience consulting within technology or marketing OR 10+ years of experience working in a digital agency operating marketing technology in a specific field • Senior knowledge of Customer Relationship Marketing (CRM) technical concepts, customer experience technology, including loyalty, service, commerce, content, analytics and cloud technologies • Expert knowledge in a focused capability or capabilities around relational databases, customer data integration, analytic modeling, campaign management, content management, commerce, loyalty, messaging, service and business intelligence systems will be evaluated • Experience managing people and leading a diverse team • Expert proficiency in excel (can maintain spreadsheets), PowerPoint, Lucidchart, Miro and Vizio • Bachelor's degree from an accredited college/university • Ability to travel for clients up to 25%

🏖️ Benefícios

• Medical, vision, and dental insurance • Life insurance • Short-term and long-term disability insurance • 401k • Flexible paid time off • At least 15 paid holidays per year • Paid sick and safe leave • Paid parental leave

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