Clinical Associate – Palliative Care

🕒 Novembro 3

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $23 - $27 / hora

⏰ Tempo Integral

🟢 Júnior

🟡 Pleno

🚫👨‍🎓 Sem graduação necessária

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O que significa: a chance de ninguém estar realmente contratando para esta vaga.Como ler: 60% ou mais significa que achamos que é uma vaga fantasma. Pontuações mais baixas preocupam menos.Por que essa pontuação:

• Aberta há 9 dias.
• As vagas desta empresa costumam ser preenchidas em 23 dias.

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Devoted Health

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

Fundada em 2017

🏥 Saúde

⚕️ Seguro de Saúde

🧘 Bem-estar

Healthcare • Healthcare Insurance • Wellness

A Devoted Health é uma empresa de saúde que oferece planos Medicare Advantage projetados para fornecer cobertura de saúde abrangente com benefícios adicionais como cuidados dentários, óculos, associações a academias e medicamentos prescritos a preços competitivos. A empresa enfatiza o suporte e serviço ao membro, garantindo que os clientes possam navegar facilmente por seus benefícios e acessar os serviços de saúde necessários. A Devoted Health está comprometida em ajudar os clientes a economizar dinheiro e melhorar sua saúde e bem-estar por meio de um pacote completo de benefícios e suporte.

Descrição

• Support Devoted Medical, Devoted Health’s interdisciplinary virtual-first medical practice • Provide high-touch telehealth visits and facilitate virtual patient onboarding • Identify care gaps and navigate members through the healthcare system • Coordinate with PCP offices and specialty networks • Manage electronic prescription requests and pharmacy communications • Drive referral workflows and track DME, home health, imaging, and laboratory orders through completion • Collaborate with home health agencies on Start of Care dates and skilled nursing orders • Track lab and diagnostic imaging results and documents for timely clinician review • Identify in-network specialists and obtain required clinical records or authorizations • Route prescription refill requests, medication clarifications, and adverse event or clinical inquiries under provider guidance • Coordinate medical record collection, information gathering, appointments, and outbound communications with Devoted Medical providers • Review member panels and disease registries to identify and close preventive care gaps • Educate members about preventive screenings and coordinate testing kits, mobile diagnostics, or clinic appointments • Serve as a point of contact for members via inbound calls, outreach queues, and digital messaging portals • Explain medical instructions, plan benefits, and healthcare navigation clearly to members and families • Review internal program referrals, conduct welcome outreach, and distribute educational materials and care kits • Perform all clinical tasks under licensed professional supervision; no independent clinical decision-making or licensure-required activities

🎯 Requisitos

• MA Certification (highly preferred); expired MA certifications are OK; a copy of active or expired CMA, RMA, or CCMA certification will be required • If not certified, significant MA experience/background may qualify; MA school diploma/transcripts may be requested • Two (2) years of patient-facing healthcare experience • Experience in virtual care, outpatient ambulatory clinics, or telehealth settings preferred • Experience utilizing EHR/EMR systems such as Epic, AthenaHealth, eClinicalWorks, or Cerner • Thorough understanding of HIPAA regulations, patient privacy standards, and clinical documentation compliance • Experience in care coordination and quality metric improvement, particularly Medicare Advantage STARS/HEDIS preventive care gaps, desired • Fully bilingual in English and Spanish, written and verbal, preferred • Ability to prioritize and manage a high-volume member panel of 100+ members across multiple channels and workflows • Experience with DME authorization tracking, home health coordination, lab/imaging requisition follow-through, and specialist referral routing • Ability to use Google Workspace, AI-assisted documentation tools, CRM platforms such as Salesforce, and automated telephony/dialer systems

🏖️ Benefícios

• Employer sponsored health, dental and vision plan with low or no premium • Generous paid time off • $100 monthly mobile or internet stipend • Stock options for all employees • Bonus eligibility for all roles excluding Director and above • Parental leave program • 401K program

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