
51 - 200 funcionários
💼 Consultoria
📦 Logística
🏥 Saúde
Consulting • Logistics • Healthcare
A Digacore Technology Consulting é uma provedora de serviços gerenciados de TI especializada em suporte de TI, serviços de helpdesk e cibersegurança. A empresa assume a responsabilidade por resolver problemas técnicos, garantindo que os sistemas de internet e tecnologia dos clientes estejam operacionais e sejam gerenciados com eficiência. A Digacore está comprometida em resolver problemas rapidamente, coordenando diretamente com todas as partes necessárias e, assim, reduzindo o estresse e a complexidade frequentemente associados a falhas de TI.
🕒 Novembro 1
🤠 Texas – Remoto
💵 $150.000 - $180.000 / ano
⏰ Tempo Integral
🔴 Especialista
👔 Diretor
👻 Score fantasma 0%
🗣️🇺🇸🇬🇧 Inglês obrigatório
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51 - 200 funcionários
💼 Consultoria
📦 Logística
🏥 Saúde
Consulting • Logistics • Healthcare
A Digacore Technology Consulting é uma provedora de serviços gerenciados de TI especializada em suporte de TI, serviços de helpdesk e cibersegurança. A empresa assume a responsabilidade por resolver problemas técnicos, garantindo que os sistemas de internet e tecnologia dos clientes estejam operacionais e sejam gerenciados com eficiência. A Digacore está comprometida em resolver problemas rapidamente, coordenando diretamente com todas as partes necessárias e, assim, reduzindo o estresse e a complexidade frequentemente associados a falhas de TI.
• Lead the Development & Automation team across AI client services, internal data/reporting, and a client-facing software product • Assess team strengths, establish ownership, and manage direct reports • Create and implement SOPs and guidelines for intake, prioritization, delivery, documentation, and handoffs • Define and track KPIs including deployment time, delivery performance, time saved, adoption, and ROI • Run the weekly delivery cadence and provide monthly status reporting to the CTO • Own prioritization and roadmap decisions across all three workstreams • Lead client AI engagements from assessment and setup through training and custom builds • Oversee product releases with the Product Owner and developers • Support the data warehouse and leadership scorecard • Serve as escalation point for client security, compliance, and data privacy issues • Partner with leadership to identify manual work and develop automation and AI solutions • Grow the team through role definition, hiring, and onboarding • Own tooling and vendor decisions, budget input, and capacity planning • Report to the CTO
• 7+ years in automation, development, data, or technical operations • 3+ years leading a technical team with direct reports • Experience coaching, ensuring accountability, and running a delivery cadence • Track record of implementing SOPs, operating rhythms, and KPIs and driving adoption • Experience leading people more technical than you • Shipped AI, automation, or software with measurable results • Strong technical grounding in M365/Azure, Power Platform, Power BI, APIs, and integrations • Comfortable with client-facing work involving data, security, and compliance • Ability to translate non-technical stakeholder needs into delivered solutions • Ability to thrive in a lean, fast-moving environment • MSP, SaaS, or multi-client service experience preferred • Software product delivery or data/BI leadership background preferred
• Real career growth • Autonomy to own projects and make decisions • Collaborative culture • Nationwide medical, dental, life, and LTD insurance (we cover LTD + life 100%) • Generous PTO + Mental Health Days • 401(k) with company match • HSA & FSA options • Paid training & certification assistance • $500 sign-on bonus • Quarterly team events and career coaching
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