Systems and Tools Manager

🕒 Novembro 2

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $150.000 - $180.000 / ano

⏰ Tempo Integral

🟠 Sênior

🔴 Especialista

👔 Gerente

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DigiCert

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

Fundada em 2003

🏥 Saúde

📦 Logística

💼 Consultoria

Healthcare • Logistics • Consulting

A DigiCert é líder global em fornecer soluções de segurança digital de alta garantia. Oferece uma ampla gama de serviços, incluindo certificados TLS/SSL, PKI (Infraestrutura de Chave Pública) e soluções de segurança para IoT (Internet das Coisas). A suíte de produtos e serviços da DigiCert inclui gerenciamento do ciclo de vida de certificados, assinatura segura para códigos e documentos, e dispositivos em diversos setores como saúde, transporte e cidades inteligentes. A empresa se concentra em garantir confiança digital com tecnologias avançadas de criptografia e verificação de identidade, preparando as organizações para os desafios da era quântica. A DigiCert é confiada pela maioria das empresas do Global 2000 para gerenciar suas necessidades de confiança digital.

Descrição

• Lead, mentor, and develop a team of DevOps Engineers • Set technical direction and operational standards for infrastructure engineering • Drive automation, observability, accountability, and operational excellence • Conduct performance reviews, career development planning, and hiring initiatives • Manage team capacity planning, on-call rotations, and incident response readiness • Oversee design and operation of globally distributed DNS infrastructure • Ensure high availability, low latency, and DDoS-resilient service delivery • Drive infrastructure-as-code adoption and automation across environments • Manage multi-region deployments across bare metal, cloud, and hybrid environments • Maintain hardened, compliant, and secure production environments • Own service reliability metrics, including SLOs, SLIs, and SLAs • Lead incident management processes and post-incident reviews • Improve monitoring, logging, and observability frameworks • Ensure operational readiness for scaling traffic growth and peak events • Enforce secure infrastructure practices aligned with industry standards such as CIS and SOC 2 • Collaborate with security teams on vulnerability management and patching strategies • Oversee DNS security controls including DNSSEC, DDoS mitigation, and access management • Ensure compliance with internal and external audit requirements • Partner with Network Engineering, Product, Security, and Support teams • Participate in architectural reviews for new services and features • Provide infrastructure guidance for product roadmap initiatives • Communicate technical strategy and risk to executive stakeholders • Achieve uptime and latency SLO targets, reduce operational toil, improve MTTR and incident prevention, scale DNS infrastructure, and maintain team engagement, retention, and performance

🎯 Requisitos

• 7+ years in infrastructure, SRE, or DevOps roles • 3+ years managing technical engineering teams • Deep understanding of operations • Experience operating high-scale distributed systems in production environments • Strong Linux systems administration expertise • Experience with automation and configuration management tools (e.g., Terraform, Ansible, Puppet) • Proficiency with CI/CD pipelines • Experience with virtualization platforms and orchestration • Experience implementing monitoring and observability platforms • Demonstrated experience managing on-call and incident response processes • Preferred: Deep understanding of DNS architecture • Preferred: Experience operating global Anycast DNS networks • Preferred: Knowledge of DNSSEC, zone signing infrastructure, and key management • Preferred: Experience with DDoS mitigation strategies and traffic engineering • Preferred: Familiarity with BGP routing and edge network architectures • Preferred: Experience in highly regulated environments • Preferred: Background in performance optimization for high-query-per-second systems • Preferred: Experience with containerization and orchestration (e.g., Kubernetes) • Strong technical credibility with the ability to go deep when required • Data-driven decision-making mindset • Ability to balance innovation with operational stability • Clear and effective communication across technical and executive audiences • Strong incident leadership under high-pressure scenarios

🏖️ Benefícios

• Competitive compensation and comprehensive health, dental, and vision coverage • Retirement savings programs with company matching (401(k) or RRSP) • Generous paid time off, including holidays, and vacation • Paid parental leave and family support benefits • Life and disability coverage • Flexible spending and health savings options (where applicable) • Health and wellness support, including gym reimbursement and wellness programs • Employee Assistance Program with 24/7 confidential support for employees and families • Education assistance and professional development opportunities • Access to LinkedIn Learning and continuous learning resources • Employee referral bonus program and additional company perks and discounts • Internal rewards and recognition platform (Motivosity) to celebrate and acknowledge project wins, milestone achievements, and outstanding contributions • Business travel insurance and global employee support programs

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