AI Solutions Architect – Unified Communications

🕒 Março 16

🤠 Texas – Remoto

🤠 Texas – Remote

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

💻 Engenheiro de Soluções

🦅 Patrocina Visto H1B

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Sangoma

SiteLinkedInTodas as Vagas

201 - 500 funcionários

Fundada em 1984

🏢 Corporativo

Communications • Enterprise • Managed Security

A Sangoma é uma plataforma líder de comunicações empresariais em nuvem, híbrida e no local, que oferece soluções confiáveis internas juntamente com serviços de rede e segurança. Com mais de 40 anos de experiência, a Sangoma oferece uma ampla gama de produtos, incluindo ferramentas de voz, vídeo, redes e produtividade, projetadas para melhorar a eficiência dos funcionários e a satisfação dos clientes. Eles atendem a mais de 100. 000 clientes, oferecendo soluções personalizadas que maximizam a colaboração enquanto minimizam os custos e garantem a continuidade dos negócios por meio de tecnologias inovadoras.

Descrição

• **Your Role:** • - Partnering with Product Management to define AI-enabled capabilities that drive real competitive advantage • - Vetting ideas early to ensure they are technically viable, scalable, and aligned with long-term platform strategy • - Architecting AI-driven systems that balance performance, latency, accuracy, cost, and operational complexity • - Designing end-to-end data flows that integrate seamlessly into Sangoma’s UCaaS and CCaaS environments • - Guiding engineering teams with clear architectural specifications and measurable design principles • - Ensuring AI components are secure, resilient, observable, and production-ready • - Participating in design workshops, roadmap discussions, and cross-functional planning sessions • You will help ensure that what we build is not only innovative, but durable, scalable, and aligned with long-term platform evolution.

🎯 Requisitos

• Your Background: • - 3 plus years of experience in Technical Product Architecture, Systems Design, AI Solutions Engineering, or similar role deploying AI/ML solutions in production • - Strong understanding of modern AI/ML techniques including LLMs, NLP, predictive modeling, speech analytics, agent assist, and automation • - Demonstrated ability to design complex AI-driven systems and manage trade-offs such as accuracy vs. speed vs. cost • - Exceptional communication and documentation skills, able to translate complex concepts across technical and non-technical audiences • - Experience with Product Discovery and early-phase ideation preferred • - Knowledge of UCaaS and CCaaS domains, real-time communications systems, and telecom concepts preferred • - Familiarity with secure model deployment, data governance, and responsible AI practices preferred

🏖️ Benefícios

• **What We Offer:** • - Extensive Benefit Options (Health, Vision, Dental, Long & Short term Disability) effective after a short waiting period • - Matching 401K program - 100% match on 4%. • - Employee Stock Purchase Plan after one year of service. • - Flexible Time Off & Company Holidays • - Entrepreneurial work environment partnered with high growth career opportunities • - • Are you ready to make a direct impact on the company and be rewarded for your performance? Are you ready to take on a new challenge?