Associate Account Manager

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Drata

SiteLinkedInTodas as Vagas

201 - 500 funcionários

Fundada em 2020

🔒 Cibersegurança

📋 Conformidade

☁️ SaaS

💰 $100.000.000 Series B em 2021-11

Cybersecurity • Compliance • SaaS

A Drata é uma plataforma de automação de segurança e conformidade que monitora e coleta continuamente evidências dos controles de segurança de uma empresa, otimizando fluxos de trabalho para garantir prontidão para auditorias. A plataforma oferece soluções para startups, empresas em crescimento e grandes corporações escalarem e aprimorarem seus programas de conformidade. Abrange uma variedade de estruturas, incluindo SOC 2, ISO 27001, HIPAA, GDPR e FedRAMP. A Drata oferece integrações com vários sistemas e promove automação e personalização na gestão de processos de conformidade, ajudando empresas a manterem a conformidade sem esforço através de automação adaptativa e integrações profundas com ecossistemas de TI existentes.

Descrição

• Own the commercial relationship for a large number of Upper Emerging Drata customers • Support renewals and expansion across your book by executing established account management and negotiation frameworks • Identify upsell and cross-sell opportunities and help move them forward on and off cycle • Partner closely with Customer Success, Technical Support, Marketing, and leadership to remove roadblocks and improve customer outcomes • Build trusted relationships with key stakeholders and strengthen customer engagement over time

🎯 Requisitos

• 1+ years of success in Account Management, Customer Success, Sales, or a similar customer-facing SaaS role • Experience supporting renewals, expansion, or commercial customer conversations in a recurring revenue environment • Strong customer management skills with the ability to uncover needs, communicate value, and build trust with multiple stakeholders • Strong organizational and prioritization skills across a high-volume book of business • Clear written and verbal communication skills, with the ability to tailor your message to different audiences • A proactive, team-first approach and willingness to jump in, learn quickly, and improve how work gets done • Curiosity around leveraging AI and modern tools to work more efficiently, improve preparation, and scale high-quality customer engagement • Experience with tools such as Salesforce, Gong, Outreach, Clari, Catalyst, and Google Workspace is a plus

🏖️ Benefícios

• Shared Success: We provide stock equity to ensure that as the company grows, you share directly in that success. • Health & Wellness: Up to 100% employer-paid premiums for medical, dental, and vision coverage for employees and their dependents. • Financial Well-being: A comprehensive suite of financial benefits, including a 401(k) plan, company-paid life and disability insurance, tax-advantaged spending accounts. • Family Support: We offer a paid Parental Leave policy, after six months of employment. • Growth & Development: Generous annual stipends for both professional and personal development. • Time Off & Flexibility: We offer a flexible vacation policy, paid holidays, and other perks to recharge.