Account Manager – Corporate

Provável vaga fantasma

🕒 Janeiro 16

🇺🇸 Estados Unidos – Remoto (EUA)

⏰ Tempo Integral

🟢 Júnior

🟡 Pleno

💰 Gerente de Contas

🚫👨‍🎓 Sem graduação necessária

🗣️🇺🇸🇬🇧 Inglês obrigatório

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Publicada na página de carreiras da ElevenLabs, não em um site de vagas

Vista pela primeira vez pelo Remote Rocketship Janeiro 16

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Logo of ElevenLabs

ElevenLabs

1 - 10 funcionários

🤖 Inteligência Artificial

📱 Mídia

💰 $19.000.000 Series A em 2023-06

Artificial Intelligence • Media

Laboratório de pesquisa. Explorando novas fronteiras da geração de voz. Estamos pesquisando e implementando métodos inovadores em Voice AI para tornar o conteúdo agradável em qualquer idioma e voz, beneficiando novos públicos e espectadores.

Descrição

• Own the full commercial relationship and customer success across a book of 100 to 200 corporate accounts • Deliver real value to customers, expand them into new products, and drive renewals • Build systems, playbooks, and scaled motions for managing a high-volume customer book • Advise customers on agent design, voice customization, conversation flows, and integrations • Use product data and logs to identify friction and customer health signals • Connect technical product success to commercial growth • Partner closely with high-growth accounts to help them achieve value • Own net revenue retention across the managed book of business • Drive cross-sell into ElevenLabs' product suite • Lead renewals end to end

🎯 Requisitos

• Minimum 2 years of Account Management or Customer Success experience in B2B SaaS, Developer Tools, or AI/ML products • Track record of owning commercial outcomes including quota, renewals, cross-sell, and the full expansion motion • Comfortable managing a high-volume book of business with a systems mindset • Hands-on familiarity with AI concepts, API integrations, and SDKs • Ability to hold technical conversations with developers or engineering teams • Experience using product usage data to identify health signals, expansion opportunities, and churn risk • Strong communication skills across founders, technical leads, and procurement teams • Ability to operate in ET, CT, MT, or PT timezones • Experience in voice AI, audio AI, or conversational AI preferred • Experience selling or expanding into multiple products within a platform preferred

🏖️ Benefícios

• Annual discretionary professional development stipend • Annual discretionary stipend for social travel to meet colleagues • Annual company offsite • Monthly co-working stipend for employees not near a main hub • Option to work out of offices in New York City or San Francisco • Competitive OTE structure with 70% base and 30% variable compensation • Variable compensation paid quarterly • Accelerators for above-target NRR performance

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Desenvolvido por Lior Neu-ner. Adoraria receber seu feedback — entre em contato por DM ou pelo e-mail support@remoterocketship.com
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