Solutions Engineer

🕒 Novembro 1

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $180.000 - $210.000 / ano

⏰ Tempo Integral

🟠 Sênior

🔴 Especialista

💻 Engenheiro de Soluções

🦅 Patrocina Visto H1B

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Eltropy

SiteLinkedInTodas as Vagas

51 - 200 funcionários

Fundada em 2013

🤖 Inteligência Artificial

☁️ SaaS

💸 Finanças

💰 $25.000.000 Series A - Eltropy em 2021-06

Artificial Intelligence • SaaS • Finance

Eltropy é

Descrição

• Provide technical expertise for pre-sales activities, including product demonstrations and customer presentations • Collaborate with customers, sales, product, architecture, engineering, and implementation teams to define technical requirements and create solution designs for professional services statements of work • Document agreed scope, technical requirements, and development timelines and communicate them to stakeholders • Work with partners and the professional services team to deliver projects on time, within budget, and to customer expectations • Develop and maintain client relationships as a trusted advisor and technical consultant • Design and plan phased integrations with banking systems, ensuring compatibility with customers' existing infrastructure • Monitor industry trends and emerging technologies in online banking, CCaaS, and UCaaS • Provide technical training and support to customers and internal teams • Evaluate solution effectiveness and identify improvement opportunities

🎯 Requisitos

• Minimum eight years of experience as a Solutions Engineer • Experience with Credit Unions or in financial industry is a plus • Technical acumen to deep dive and demo complex B2B SaaS platform • Bachelor's degree in Computer Science, Engineering or related field • Proven experience as a Customer-Facing Solution Engineer or similar role • In-depth knowledge of credit union software market and banking systems • In-depth knowledge of top CCaaS and UCaaS vendor technologies serving the community financial services market • In-depth knowledge of contact center solution offerings and their related systems • Strong analytical and problem-solving skills • Excellent communication and interpersonal skills • Ability to work effectively in a team environment and build strong relationships with customers and stakeholders • Knowledge of project management methodologies • Willingness to travel as required

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