Sales Engineer – GCC

🕒 Março 18

🗣️🇺🇸🇬🇧 Inglês obrigatório

🗣️🇪🇸 Espanhol obrigatório

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Logo of Employee Owned Holdings, Inc.

Employee Owned Holdings, Inc.

51 - 200 funcionários

A Employee Owned Holdings, Incorporated (EOHI), é a empresa controladora das entidades que compõem a família de empresas Hydraquip, especializada no setor de equipamentos hidráulicos. Como os funcionários também são proprietários da empresa, há um orgulho de posse e iniciativa para agradar o cliente em todos os níveis.

Descrição

• Supporting current outside sales employees with customer support to large OEM accounts - including order expediting, order status questions, providing quotes and assisting with additional customer information as requested. • Answering incoming calls for sales, service, product availability, order expediting, credit issues, managing orders in the ERP system and creating quotes. • Find new business leads from incoming requests for quotes & phone calls. • Cross sell and upsell products and value-added services as applicable. • Support and participate in the organization’s continual improvement program to conform to ISO 9001 requirements and Quality Management System. • Complete rotations in production and repair departments to assist with teardowns, product modifications and building subassemblies, to learn how products and systems function. • Attend sales training as assigned; study fluid power basics achieve Fluid Power Specialist certification (as designated by the International Fluid Power Society). • Shadow outside sales and assist with in-person customer visits. • Other duties as assigned.

🎯 Requisitos

• Associate’s or bachelor’s degree in Engineering or other applicable field of study. • Experience with technical concepts (fluid power experience preferred). • Customer service work experience. • 3-5 years of experience is a plus. • Bilingual: Fluent in English and Spanish. • Mechanical aptitude and hands-on experience. • Commitment to academic achievement. • Ability to problem solve/learn new concepts. • Charisma - likability and ability to engage with others. • Empathy - relating to customer & coworkers. • Confidence - owning accomplishments and ability to take risks in new challenging situations. • Hunter mentality, looking for the big fish, competitive. • Resilience - demonstrated ability to overcome "no" and persistence to win in the face of rejection. • Discipline to follow-up, ability to put in the extra hours to ensure customers get the best level of service.

🏖️ Benefícios

• We offer a competitive salary and benefits package, including medical, dental, vision, life and disability insurance, and 401(k) plans with company match. • A unique benefit GCC offers as part of Employee Owned Holdings, Inc. is an employee stock ownership plan.

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