Sales Support Executive

Vaga não está no LinkedIn

🕒 Julho 28

❄️ Minnesota – Remoto

❄️ Minnesota – Remote

💵 $22 - $27 / hora

⏰ Tempo Integral

🟢 Júnior

🤑 Vendas

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Ergotron

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

Fundada em 1982

🏭 Manufatura

💼 Consultoria

📦 Logística

💰 Private Equity Round em 2022-07

Manufacturing • Consulting • Logistics

A Ergotron é uma empresa especializada no design e fabricação de soluções ergonômicas para vários setores, incluindo saúde, escritórios, indústria e educação. A linha de produtos da empresa inclui suportes para monitores, mesas ajustáveis, sistemas de carregamento, estações de trabalho e carrinhos móveis, todos destinados a melhorar a forma como as pessoas trabalham e interagem com a tecnologia. A Ergotron enfatiza o movimento e a flexibilidade em seus designs, tornando os locais de trabalho mais confortáveis e eficientes. Com foco na qualidade e em práticas ambientalmente responsáveis, a Ergotron visa melhorar a produtividade e o bem-estar nos ambientes de trabalho em todo o mundo.

Descrição

• Maintain and update Sales Development Opportunity (SDO) records in Salesforce.com, ensuring data accuracy and timely progression through the pipeline • Collaborate with field sales and management to reflect current opportunity status, forecast data, and activity notes • Process and coordinate product seed requests from internal teams and channel partners • Verify eligibility and obtain necessary approvals • Track fulfillment status and communicate outcomes to requestors in a timely manner • Review, submit, and manage special pricing requests on behalf of the sales team • Work cross-functionally with pricing, finance, and channel teams to ensure accuracy and proper documentation • Track open purchase orders from submission through delivery • Proactively identify and resolve fulfillment delays • Communicate order status updates to relevant stakeholders • Identify and qualify new business opportunities through outbound prospecting, inbound inquiry follow-up, and database research • Pass qualified leads to field sales representatives with appropriate context and notes • Maintain accurate lead and contact records in Salesforce.com • Serve as a responsive point of contact for inbound customer inquiries, providing timely resolution or routing to the appropriate team • Support existing account relationships by identifying upsell and cross-sell opportunities aligned with customer needs • Monitor contract timelines and proactively engage customers ahead of renewal windows • Escalate at-risk accounts to the appropriate sales or customer success owner • Partner with the marketing team to follow up on campaign-generated leads and ensure timely outreach • Coordinate with customer success, logistics, and finance teams to resolve order issues and support smooth customer experiences • Act as a sales overlay and day-to-day support resource for field and outside sales representatives

🎯 Requisitos

• Associates of Arts (AA) or higher in Business Administration, Marketing or related field preferred • 1–3 years of experience in Customer Experience, Sales operations, or a related role required • Proficiency with Salesforce.com or a comparable CRM platform • Strong attention to detail and organizational skills • Ability to manage multiple concurrent tasks in a fast-paced environment • Excellent written and verbal communication skills • Experience with order management or pricing processes is a plus • Familiarity with channel sales or distribution models preferred

🏖️ Benefícios

• competitive wages consisting of base pay, bonus and/or incentive pay based on position • medical, dental, vision, life, disability • tuition reimbursement • 401k with match • Employee Assistance Program (EAP) • Paid Time Off (PTO) programs which includes vacation and sick and safe time and eleven paid holidays • ten weeks of paid maternity leave • four weeks of paid paternity leave • three days of paid grandparents leave • career milestones program that rewards employees at five years, ten years, fifteen years and beyond