Renewals Operations Representative, VAR Experience

🕒 Agosto 6

🏄 California – Remoto

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💵 $65.000 - $115.000 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

⚙️ Operações

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Logo of EVOTEK

EVOTEK

51 - 200 funcionários

💼 Consultoria

📦 Logística

📣 Marketing

Consulting • Logistics • Marketing

A EVOTEK é uma provedora líder de soluções tecnológicas, especializada em serviços de consultoria, arquitetura, engenharia e fornecimento estratégico. A empresa oferece uma abordagem coesa para iniciativas digitais, impulsionando o impacto nos negócios através de soluções integradas com um forte foco em segurança. A EVOTEK atua em vários domínios técnicos, incluindo soluções de data center, estratégia em nuvem, cibersegurança, planejamento de redes e esforços de modernização, para ajudar as empresas a otimizar o uso da tecnologia e alcançar objetivos estratégicos. A empresa enfatiza a colaboração entre negócios e TI para alinhar objetivos, reduzir silos funcionais e alcançar resultados ideais para os clientes.

Descrição

• Execute procedures supporting EVOTEK’s strategic sourcing and reseller renewals business • Process client orders efficiently and accurately through quote-to-cash and procure-to-pay cycles • Liaise with Sales, Finance, Engineering, Legal, Channel Partners, Solution Delivery, and customers • Request and provide customer renewal quotes 60 to 90+ days before support expiration • Maintain renewal databases with serial numbers and contract and support-date information • Obtain vendor order confirmations and support-date information • Process orders with suppliers and review auto-renewal manufacturers • Coordinate Bills of Material, deal registration, quoting, ordering, returns, and order tracking • Maintain vendor portal and promotion knowledge and ensure vendor compliance • Issue purchase orders according to internal policies • Execute quote-to-order processes and present pricing, credit, and terms • Process complex pricing and contracting scenarios and obtain exception approvals • Engage Partner Operations and Legal for onboarding, reviews, contract negotiations, and terms • Participate in onboarding new sales operations employees and maintain standard operating procedures • Support colleagues’ workloads, backlog reviews, reporting, customer orders, booking tracking, deal financials, and gross-profit tracking • Own assigned sales representative account activity and act as a bridge between sales and operational support • Expand specialization across renewals, MPS, referrals, RMAs, and services

🎯 Requisitos

• 5+ years of Sales Operations experience in the technology industry supporting multiple channel partners and distributors • Demonstrated success in customer success, quoting, order entry, procurement, account management, or a related field • Exceptional communication, interpersonal, and problem-solving skills • Highly organized, detail-oriented, with excellent time-management and prioritization skills • Ability to work independently with self-motivation, initiative, and advanced problem-solving skills • Excellent Microsoft Office skills with advanced Excel experience • Ability to perform complex tasks and prioritize multiple projects • Analytical reasoning, creativity, conceptual ability, critical thinking, and judgment skills • Experience with CRM and ERP systems such as Salesforce.com, CPQ, and NetSuite • Experience with vendor portals

🏖️ Benefícios

• Salary range: $65,000 - $115,000 • Performance bonuses • 100% paid medical, dental and vision for the employee • 401(k) with employer match • Strong company culture • Flexible PTO policy • Flexible working arrangements • Annual company overnight retreat

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