Manager, Post Sale, Default Services

Vaga não está no LinkedIn

🕒 Agosto 17

🔔 Pennsylvania – Remoto

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💵 $60.000 - $68.000 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

👔 Gerente

🦅 Patrocina Visto H1B

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👻 Score fantasma 0%

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🗣️🇺🇸🇬🇧 Inglês obrigatório

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ServiceLink

1001 - 5000 funcionários

💸 Finanças

🏠 Imobiliário

☁️ SaaS

Finance • Real Estate • SaaS

ServiceLink é uma empresa que conecta credores, prestadores de serviços e investidores a serviços líderes do setor, suportados por tecnologia avançada. Sua plataforma, EXOS®, oferece serviços hipotecários com tecnologia integrada, aprimorando a eficiência operacional e a experiência do cliente na indústria hipotecária. As soluções da ServiceLink ajudam a otimizar processos e melhorar a prestação de serviços no setor de financiamento imobiliário.

Descrição

• Work with the Director to monitor individual team and departmental goals • Prioritize daily assignments and tasks with the Director • Monitor workload issues and track department-wide productivity • Monitor departmental and individual production and performance goals • Oversee daily operations for direct reports, including schedules and timecards • Ensure department productivity goals and quality standards are met • Create client activity reports and review work-in-progress reports • Analyze workload issues and implement efficiency initiatives • Familiarize team members with new products, services, policies, and procedures • Participate in Quality Assurance team functions, staff meetings, client setup, and systems enhancement meetings • Maintain communication with team members, internal departments, clients, vendors, and management • Support team motivation, morale, profitability, and staff training • Adhere to company policies and perform other assigned duties

🎯 Requisitos

• Prior experience as a Team Lead or Supervisor with direct reports • Three years’ experience in the real estate, banking, or vendor management industry • High School Diploma or equivalent required • Knowledge of real estate closing and document processes • Excellent verbal and written communication skills • Good organizational skills • Ability to handle multiple tasks simultaneously • Good communication and customer service skills • Knowledge of personal computers and Microsoft desktop applications • Proficiency in ServiceLink operating systems and internal search engines • Ability to work Monday–Friday, 8:30–5:00 • Less than 25% travel required

🏖️ Benefícios

• Health insurance • Vision insurance • Dental insurance • Life insurance • 401(k) plans • Employee Stock Purchase Plan • Paid vacation time • Paid sick time • Telecommute option

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