Director of MRO – PD Services

🕒 Maio 11

🌵 Arizona, California, +27 estados a mais – Remoto

🌵 Arizona – Remote 🏄 California – Remote 🏛️ District of Columbia – Remote 🐊 Florida – Remote 🌺 Hawaii – Remote 🌽 Illinois – Remote 🌾 Iowa – Remote 🌪️ Kansas – Remote 🎰 Nevada – Remote 🗻 New Hampshire – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote 🌲 North Carolina – Remote 🏈 Ohio – Remote 🌲 Oregon – Remote 🦀 Maryland – Remote 🍂 Massachusetts – Remote 🚗 Michigan – Remote ❄️ Minnesota – Remote 🏰 Missouri – Remote 🌴 South Carolina – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote ⛷️ Utah – Remote ⚔️ Virginia – Remote ☕ Washington – Remote ⛰️ West Virginia – Remote 🧀 Wisconsin – Remote 🦬 Wyoming – Remote

💵 $175.000 - $190.000 / ano

⏰ Tempo Integral

🔴 Especialista

👔 Diretor

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Fictiv

SiteLinkedInTodas as Vagas

201 - 500 funcionários

Fundada em 2013

💰 $100.000.000 Series E em 2022-05

Manufacturing • Technology

A Fictiv é uma plataforma de manufatura digital que se concentra em eliminar gargalos no desenvolvimento de novos produtos ao fornecer uma rede integrada de pessoas, processos e plataformas para a obtenção de peças sob medida. Ela oferece uma ampla gama de capacidades de manufatura, incluindo usinagem CNC, moldagem por injeção, impressão 3D e mais. A Fictiv atende a vários setores, como aeroespacial, automotivo, produtos de consumo, médico e robótica, com o objetivo de acelerar os tempos de desenvolvimento e melhorar a qualidade das peças enquanto fornece transparência e controle através de cotação instantânea e rastreamento de pedidos.

Descrição

• Own the strategy and P&L for MRO and PD Services, driving sustainable growth, margin expansion, and customer loyalty • Identify new business opportunities within existing accounts and emerging markets; develop service-based revenue streams that complement core product sales • Partner with Sales, Marketing, and Product teams to build and position MRO and PD offerings as key differentiators in the market • Develop go-to-market strategies, pricing models, and value propositions that align with customer needs and profitability goals • Serve as the executive sponsor for key enterprise accounts, ensuring alignment between service delivery, innovation, and business outcomes • Translate customer feedback and market insights into actionable improvements and new service concepts • Strengthen strategic relationships with OEMs, distributors, and technology partners to enhance service scope and competitiveness • Lead high-performing teams across MRO and PD functions to deliver reliable, efficient, and innovative service solutions • Implement scalable processes for service delivery, project execution, and lifecycle support • Ensure best-in-class quality, responsiveness, and uptime through continuous improvement and digital enablement • Build, mentor, and empower a results-driven organization focused on accountability, agility, and customer value • Champion a growth mindset across the team—balancing technical depth with commercial excellence • Collaborate cross-functionally to ensure tight alignment between commercial, operational, and engineering functions

🎯 Requisitos

• Bachelor’s degree in Engineering, Business, or related field; MBA preferred • 10+ years of experience in commercial leadership within manufacturing, industrial services, or B2B technology environments • Proven success in growing service-based revenue and leading P&L responsibility • Deep understanding of MRO operations, product development services, and customer lifecycle management • Strong financial and analytical skills with experience in pricing, forecasting, and business modeling • Excellent relationship management, negotiation, and executive communication skills • MRO and PD service revenue growth and profitability • Customer retention and satisfaction scores • Cross-sell and attach rate of services to core product sales • Operational efficiency and project delivery timelines • Employee engagement and leadership effectiveness

🏖️ Benefícios

• Competitive medical, dental, and vision insurance • 401K plan • Monthly Virtual Work stipend for things like food, internet, travel, pet care, health and wellness • Annual Education stipend • Parental leave programs • Paid volunteer days • Onboarding setup, including: standing desk, laptop, monitor, and chair, and a stipend for additional items such as headphones, blue light glasses, or any other ergonomic supplies you may want or need • And much, much more!