Relationship Manager

🕒 Ontem

🌽 Illinois, Minnesota, +1 estados a mais – Remoto

🌽 Illinois – Remote ❄️ Minnesota – Remote 🧀 Wisconsin – Remote

💵 $95.700 - $149.800 / ano

⏰ Tempo Integral

🟠 Sênior

🔴 Especialista

💰 Gerente de Contas

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Fiserv

SiteLinkedInTodas as Vagas

10.000+ funcionários

Fundada em 1984

💼 Consultoria

📦 Logística

📣 Marketing

Consulting • Logistics • Marketing

A Fiserv é uma provedora global líder de soluções de tecnologia para serviços financeiros. A empresa oferece um amplo portfólio, incluindo pagamentos e tecnologia para serviços financeiros voltados a pessoas físicas, empresas e instituições financeiras. A Fiserv atende diversos segmentos — grandes corporações, pequenas empresas, instituições financeiras, cooperativas de crédito e o setor público — com soluções de banking digital, processamento de pagamentos e comércio. Suas plataformas permitem que fintechs e provedores de software integrem e monetizem pagamentos de forma eficiente. Além disso, a Fiserv tem compromisso com responsabilidade social corporativa e conta com iniciativas de apoio a negócios diversos e de pequeno porte.

Descrição

• Serve as the primary relationship lead for assigned clients and coordinate with internal partners to align communication, priorities, and operational support • Develop and execute account plans supporting revenue growth, profitable deal structures, and long-term client partnerships • Identify, qualify, and advance pipeline opportunities to increase portfolio performance, contribution margin, and product adoption • Lead contract renewals and renegotiations to secure favorable business outcomes and support client retention • Build relationships across multiple client stakeholder levels and collaborate with internal subject matter experts to implement growth strategies • Meet assigned revenue goals through renewals, cross-sell opportunities, and consultative solution positioning across the client portfolio • Monitor client satisfaction, resolve business issues, and manage day-to-day portfolio activities to support retention and financial performance

🎯 Requisitos

• 8+ years of experience in relationship management, account management, or business development within payments, financial technology, or related financial services environments • 8+ years of experience in healthcare and insurance client management, including supporting providers, payors, hospital systems, insurance companies, or benefit administrators • 8+ years of experience growing large client relationships and executing cross-functional strategies to increase revenue, retention, and product adoption • 8+ years of experience in merchant acquiring, biller solutions, omnichannel payments, issuing solutions, or related payment products • Experience using Salesforce or a similar customer relationship management platform for pipeline management, account planning, and client activity tracking • Bachelor's degree or higher in Business, Finance, Marketing, or related field, or equivalent combination of education, related experience and/or military experience • Experience supporting flexible spending account (FSA) and health savings account (HSA) programs • Experience negotiating commercial terms and contract structures in complex client environments • Experience with host-based systems or financial data processing systems • Must currently possess valid and unrestricted U.S. work authorization; candidates requiring sponsorship now or in the future will not be considered

🏖️ Benefícios

• Salary range of $95,700.00-$149,800.00 for employees in Minnesota • Equal Opportunity Employer • Reasonable accommodation available during the application and hiring process