Bilingual Account Manager – iPaaS

🕒 Abril 23

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Flexspring

SiteLinkedInTodas as Vagas

51 - 200 funcionários

Fundada em 2013

👥 RH Tech

☁️ SaaS

🔌 API

HR Tech • SaaS • API

A Flexspring é uma empresa especializada em integração de dados de RH que desenvolve conectores de dados personalizados e um iPaaS dedicado para automatizar fluxos de dados de funcionários e relacionados a RH entre sistemas de RH, folha de pagamento, contabilidade e negócios. Eles oferecem mapeamento personalizado liderado por consultores, conectores turnkey, hospedagem, monitoramento e uma API de Cache de Dados para que empresas e fornecedores de tecnologia de RH possam sincronizar sistemas (ADP, BambooHR, Workday, NetSuite, etc. ) sem esforço de TI interno. A Flexspring concentra-se em reduzir a reentrada manual e o atrito operacional para equipes de RH e finanças, licenciando sua plataforma para parceiros e grandes organizações.

Descrição

• Own the end-to-end renewal process for your accounts, proactively managing risk and driving high retention. • Identify and execute upsell and expansion opportunities by aligning customer needs with additional integrations and services. • Build strategic account plans that connect customer objectives with Flexspring’s integration roadmap. • Develop customer advocates and secure references through success stories, case studies, and participation in go-to-market initiatives. • Serve as the primary post-sale point of contact, building long-term relationships with HR, IT, and Finance leaders. • Measure, communicate, and demonstrate the business impact and ROI of Flexspring’s integrations. • Partner closely with Product, Sales, and Delivery teams to share customer insights and influence product direction.

🎯 Requisitos

• 3+ years of experience in Account Management, Customer Success, or a related role within SaaS, HR tech, or a technology-driven environment. • Proven track record of managing renewals and driving account expansion within an existing customer base. • Fluency in both French and English, with excellent verbal and written communication skills. • Strong experience building and maintaining executive-level relationships. • Solid understanding of HR systems and the challenges associated with HR data integration. • Experience working with CRM platforms such as Salesforce. • Strong negotiation, presentation, and stakeholder management skills. • Data-driven mindset with the ability to articulate business outcomes and return on investment. • Self-motivated, accountable, and collaborative, with a strong sense of ownership for customer outcomes.

🏖️ Benefícios

• Work from home with flexible hours. • 4 weeks of paid vacation annually. • Comprehensive health benefits package for you and your family. • Team events and opportunities to connect with colleagues. • Opportunity to work with cutting-edge technologies. • Competitive base salary.