Head of Patient Guides

Vaga não está no LinkedIn

🕒 Setembro 18

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $150.000 - $170.000 / ano

⏰ Tempo Integral

🔴 Especialista

🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of Flourish Health

Flourish Health

11 - 50 funcionários

🏥 Saúde

🧘 Bem-estar

🌍 Impacto Social

💰 Seed em 2022-02

Healthcare • Wellness • Social Impact

A Flourish Health é uma organização de saúde mental voltada para a missão, com foco em intervenção precoce e recuperação sustentada para adolescentes e jovens adultos com doenças mentais graves. A empresa oferece serviços clínicos, guias de cuidados e funções de terapia e apoio remoto/híbrido, visando melhorar o acesso a tratamentos baseados em evidências e cuidados centrados na família. A Flourish enfatiza a prevenção do sofrimento a longo prazo, ampliando o acesso a cuidados eficazes de saúde mental e apoiando as famílias através do cuidado coordenado ao paciente e orientação.

Descrição

• Oversee the patient guide vertical for up to 10 bundles of carepods, serving up to 4,500 high-acuity patients • Recruit, onboard, and manage Directors of Patient Guides • Build systems supporting consistency, accountability, and clinical leadership across patient guide teams • Coach Directors of Patient Guides on clinical supervision, people management, productivity, and change management • Support leadership coverage planning during PTO, leaves, and turnover • Ensure consistent, high-quality patient care across all carepods • Maintain fidelity to the Flourish integrated care model at scale • Support management of clinical escalations and complex patient care situations • Build and maintain guide in-home visit expectations and protocols • Identify operational or clinical gaps and implement scalable improvements • Collaborate with psychiatry, therapy, family guides, operations, recruiting, and people operations leadership • Support integrated carepod effectiveness, organizational scaling initiatives, and workforce planning • Lead change management, team culture, motivation, and employee engagement • Provide direct patient care for 2-5 hours per week • Reports to the VP of Integrated Patient Care

🎯 Requisitos

• 10+ years of relevant patient coaching related experience • 10+ years of people management for full time direct reports • 2+ years experience leading multi-state behavioral health teams • 2+ years experience managing through layers of leadership • 8+ years of startup experience • Able to work one evening per week • Must be 18 years or older • Must provide direct patient care for 2-5 hours per week • Must be able to work remotely and attend in-person events 2+ times per year

🏖️ Benefícios

• 401(k) matching • Home Office Stipend • Paid Time off • Medical Insurance • Dental Insurance • Vision Insurance • In-person event attendance required 2+ times per year

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