Regional Patient Recruitment Lead

🕒 Agosto 10

🐊 Florida – Remoto

🐊 Florida – Remote

⏰ Tempo Integral

🟠 Sênior

🎯 Recrutador

👻 Score fantasma 26%

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Flourish Research

SiteLinkedInTodas as Vagas

201 - 500 funcionários

🏥 Saúde

💊 Farmacêutico

Healthcare • Pharmaceuticals

A Flourish Research é uma rede nacional de estudos clínicos com vários sites e uma operadora de locais que conduz estudos clínicos pagos em todo os Estados Unidos. Ela oferece soluções completas de pesquisa clínica — desde estudos de fase I, os primeiros em humanos e iniciais em pacientes, até ensaios de fase II-IV — e faz parcerias com patrocinadores farmacêuticos e CROs para acelerar a execução dos ensaios utilizando sites próprios, pesquisadores experientes, tecnologia de recrutamento e acesso a populações de pacientes diversas e sub-representadas. A empresa opera dezenas de locais de clínicas em muitos estados dos EUA, especializa-se em áreas terapêuticas como cardiometabólico, oncologia, neurociência, doenças infecciosas e vacinas, e enfatiza o cuidado centrado no paciente, alta retenção e entrega de estudos com qualidade regulatória.

Descrição

• Create and execute strategic recruitment plans for assigned studies and locations • Achieve study enrollment goals and revenue targets • Guide multi-channel recruitment strategies, including community partnerships, physician referrals, and patient databases • Ensure an exceptional patient experience from initial contact through screening and enrollment • Build relationships with community organizations, patient advocacy groups, and healthcare providers • Oversee diversity and inclusion initiatives for representative clinical-trial populations • Monitor individual and team performance indicators and address underperformance • Build a culture of accountability, collaboration, and results • Prioritize studies and route patients to optimize revenue and enrollment commitments • Lead and manage patient recruiting call center and related teams • Manage prescreen programs, prioritization, routing, strategy, and database growth • Implement coaching, training, and development initiatives • Identify process and system improvements with corporate and site support teams • Participate in sponsor relations and communications • Manage site-level vendor relationships and sponsor-funded recruitment campaigns • Ensure accurate documentation in CRM and CTMS systems • Ensure enrollment teams follow legal, ethical, and professional standards • Perform additional duties assigned by management

🎯 Requisitos

• Proven success leading high-performing teams meeting or exceeding enrollment and revenue goals • 3+ years managing a patient enrollment team of 5+ representatives • Call center leadership supporting multi-therapeutic studies preferred • 2–3 additional years as a patient enrollment representative preferred • Bachelor’s degree required; business degree preferred • Healthcare sales and call center management training preferred • Strong knowledge of clinical trial enrollment processes, protocols, and regulations • Proven leadership of geographically dispersed teams • Highly data-driven, able to identify trends and take fast, measurable action • Ability to build a culture of accountability, performance, and results • Advanced coaching skills, including emotional intelligence and persona-based messaging • Experience managing and improving KPIs at individual and team levels • Ability to create and execute study-specific recruiting strategies • Expertise in delivering an exceptional, inclusive patient experience • Proficiency with call center systems, phone platforms, and CRMs • Strong cross-functional collaboration and communication skills • Adaptable, solutions-oriented, and effective in dynamic environments • Relevant therapeutic area experience is a plus

🏖️ Benefícios

• Excellent comprehensive benefits package • Supportive and collaborative work environment • Endless growth opportunities • Health insurance • Dental insurance • Vision insurance • 401(k) with 4% match • Tuition reimbursement • Parental leave • Referral program • Employee assistance program • Life insurance • Disability insurance • 15 days of PTO • 10 company holidays • Bonus compensation