Implementation Specialist – Professional Services

Vaga não está no LinkedIn

🕒 Outubro 12

🇺🇸 Estados Unidos – Remoto (EUA)

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

🛠️ Especialista em Implementação

🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of Fortive

Fortive

10.000+ funcionários

Fundada em 2016

🏥 Saúde

🏭 Manufatura

📦 Logística

💰 Post-IPO Equity em 2020-03

Healthcare • Manufacturing • Logistics

A Fortive é uma empresa global de tecnologia industrial que se especializa em oferecer soluções avançadas para a área da saúde, soluções operacionais inteligentes e tecnologias de precisão. Com uma equipe de 18. 000 colaboradores, a Fortive trabalha para resolver desafios técnicos complexos, promovendo operações industriais mais seguras, inteligentes e eficientes. A empresa enfatiza sustentabilidade, integridade e melhoria contínua, buscando um futuro mais forte, mais seguro e mais inteligente. A Fortive foi reconhecida como uma das empresas mais responsáveis dos Estados Unidos, demonstrando seu compromisso com impacto social e ambiental positivo.

Descrição

• Deliver high-quality training for all Censis applications to facility staff and management in the field and virtually • Work with customer data and conduct technical hardware testing before training • Develop in-depth understanding of the Censis SaaS product suite, including CensiTrac, LoanerLink, ScopeTrac, and CensiTrac Analytics Modules • Develop implementation strategies and identify and evaluate installation problems • Train clients on all features and benefits of Censis products • Provide demonstrations and in-services at client sites and virtually • Complete training checklists, daily reports, and implementation reports • Participate in software upgrade training • Identify installation problems, software bugs, and necessary software modifications for Product Development • Assist with installing and uninstalling hardware during operational readiness validations • Establish and maintain client satisfaction during implementation training • Participate in required project tasks and support internal departments • Maintain expertise in hardware installation and troubleshooting for PCs, printers, label printers, scanners, and PDAs • Proactively learn new Censis product features • Build container definitions with strong attention to detail • Use electrochemical and laser marking technologies to mark, identify, and commission instruments • Prepare customer count sheet data for upload using Adobe, Word, and Excel • Complete annual performance reviews and performance and development goals • Work toward CCSVP certification if not previously certified as a sterile processing professional

🎯 Requisitos

• Exceptional presentation and communication skills • Familiarity and ease with computer systems • Well organized and detail oriented • Self-Motivated individual • Experience with Microsoft Office Applications • Certified in Sterile Processing (preferred) • Experience implementing systems in healthcare environments (preferred) • 1-2 years Sterile Processing or healthcare experience with knowledge of Surgical instruments nomenclature (preferred) • Experience with Salesforce and/or other project management software (preferred) • Bachelor degree in Business, Information Systems or equivalent experience • Ability to physically lift up to 25 lbs. • Willingness to work weekend or overnight shifts as required • Travel requirement up to 75%

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