Channel Sales Manager – East

🔥 10 horas atrás

🍂 Massachusetts – Remoto

🍂 Massachusetts – Remote

💵 $173.230 - $213.990 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

🤑 Vendas

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Freshworks

SiteLinkedInTodas as Vagas

5001 - 10000 funcionários

Fundada em 2010

💼 Consultoria

📣 Marketing

📦 Logística

💰 $85.000.000 Secondary Market em 2020-01

Consulting • Marketing • Logistics

A Freshworks é uma empresa que oferece software poderoso e fácil de usar para atendimento ao cliente, gerenciamento de serviços de TI (ITSM), automação de vendas e automação de marketing. A companhia disponibiliza uma linha de produtos que inclui Freshdesk, Freshservice, Freshsales, Freshchat e Freshmarketer, todos aprimorados com inteligência artificial para aumentar a produtividade e a eficiência. Com soluções projetadas para elevar o engajamento do cliente e dar suporte às operações de TI, a Freshworks atende a mais de 68. 000 empresas em todo o mundo. Suas plataformas orientadas por IA, como o Freddy AI Agent, têm como objetivo oferecer um serviço rápido e sempre disponível, tornando o trabalho mais simples e eficiente para equipes de diversos setores.

Descrição

• Build and expand relationships with strategic channel partners, distributors, and solution providers across North America • Drive indirect revenue and partner-led growth in a quota-carrying role • Develop and execute joint business plans for pipeline generation, partner engagement, and indirect revenue growth • Build and maintain executive-level partner relationships and serve as a trusted advisor • Collaborate with Sales, Solutions Engineering, Marketing, Partner Enablement, and the global Partner organization on go-to-market strategies • Drive partner recruitment, onboarding, enablement, and ongoing success • Identify and develop new partnership opportunities • Coordinate joint marketing initiatives, sales campaigns, and partner events • Advocate internally for partner needs and provide market feedback • Forecast partner pipeline and revenue while achieving or exceeding sales targets

🎯 Requisitos

• 5+ years of experience in Channel Sales, Partner Sales, Alliance Management, or indirect sales within a SaaS or enterprise software company • Demonstrated success managing strategic partner relationships and achieving or exceeding quota • Experience building partner-generated pipeline and driving indirect revenue growth through channel ecosystems • Strong executive presence and ability to influence internal and external stakeholders • Ability to develop and execute strategic business plans with measurable outcomes • Excellent communication, negotiation, and relationship-building skills • Strong project management and organizational skills; ability to manage multiple priorities • Comfortable working across global, cross-functional teams in a matrixed organization • Experience with CX platforms such as Zendesk, Salesforce Service Cloud, ServiceNow, Intercom, Genesys, NICE, or similar solutions strongly preferred • Understanding of customer support, omnichannel engagement, contact center, automation, or AI-powered customer service solutions • Live in the Eastern Time Zone • Bachelor's degree or equivalent professional experience

🏖️ Benefícios

• Multiple options for dental, medical, vision, disability, and life insurance • Equity + ESPP • Flexible PTO • Flexible spending • Commuter benefits • Wellness benefits • Adoption and parental leave benefits • Variable compensation eligibility