Regional Operations Manager – Detainee Transport Operations

🕒 Outubro 18

🤠 Texas – Remoto

🤠 Texas – Remote

💵 $95.000 - $105.000 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

⚙️ Operações

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GardaWorld Federal Services

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

🏥 Saúde

💼 Consultoria

🎖️ Defesa

Healthcare • Consulting • Defense

A GardaWorld Federal Services é uma fornecedora de serviços de logística, médicos, segurança e suporte, especificamente adaptados para clientes governamentais federais, estaduais e municipais, bem como clientes comerciais globalmente. Eles se especializam em gestão de emergências, oferecendo rápida mobilização de profissionais médicos, soluções de habitação segura e logística de resposta urgente em caso de desastres naturais ou provocados pelo homem. Com mais de 30 anos de experiência operacional, a GardaWorld é reconhecida como uma parceira confiável por várias agências governamentais, garantindo segurança e suporte em ambientes de alta ameaça.

Descrição

• Provide day-to-day operational leadership for the assigned geographic region and transportation locations • Oversee detainee transportation operations across multiple facilities, routes, and operational locations • Ensure compliance with government contract requirements, company policies, safety standards, operating procedures, and detainee custody and security protocols • Lead transportation officers, supervisors, and support personnel • Monitor staffing, scheduling, workforce coverage, attendance, vacancies, turnover, and operational readiness • Monitor transportation schedules, assignments, routes, vehicle availability, and operational changes • Conduct site visits to evaluate performance, employee readiness, safety, security, and compliance • Monitor performance metrics and operational data; identify trends, deficiencies, and improvement opportunities • Investigate operational issues, employee concerns, security incidents, vehicle incidents, complaints, and other events • Develop and implement corrective action plans • Conduct or support inspections, quality-control reviews, audits, and compliance assessments • Maintain relationships with CORs, facility leadership, law enforcement partners, and government stakeholders • Serve as field-level liaison between government representatives and Program Management • Coordinate with Fleet, Training, Human Resources, and administrative teams • Support recruitment, onboarding, training, credentialing, and qualification efforts • Support emergency and contingency operations, including breakdowns, accidents, staffing shortages, security incidents, and medical emergencies • Prepare regional reports, staffing updates, incident summaries, performance metrics, and required documentation • Conduct meetings with regional supervisors and field leadership • Communicate and implement program changes, policy updates, government requirements, and operational directives • Assist Program Management with contract start-up, transition, expansion, staffing increases, and new operational requirements • Travel extensively throughout Texas and periodically to New Mexico and Oklahoma

🎯 Requisitos

• Minimum of 5 years of progressive operations management experience within transportation, detention, corrections, law enforcement, security, logistics, or government contracting • Experience managing multiple locations, facilities, teams, or geographically dispersed operations • Experience directly supervising managers, supervisors, or other operational personnel • Strong knowledge of detainee transportation operations, detention security procedures, and secure transportation protocols • Familiarity with applicable federal, state, and local regulations governing detainee transportation, detention operations, transportation safety, and security • Experience managing staffing, scheduling, workforce performance, and operational coverage across multiple locations • Experience conducting operational inspections, quality-control reviews, audits, or compliance assessments • Experience investigating operational incidents and implementing corrective actions • Experience monitoring operational performance metrics and using data to improve service delivery • Understanding of employee performance management, attendance management, coaching, and progressive corrective action • Strong organizational, written and verbal communication, problem-solving, and decision-making skills • Ability to work independently and coordinate with Program Management, Fleet, Training, Human Resources, and Administrative teams • Ability and willingness to travel extensively throughout Texas, with periodic travel to New Mexico and Oklahoma • Ability to work flexible hours and respond to operational emergencies outside normal business hours when required • Must successfully complete required government background investigations, suitability requirements, and contract-mandated screening • Must possess a valid driver's license and meet applicable company and government requirements • Preferred Bachelor's degree in Business Administration, Operations Management, Criminal Justice, Transportation, Logistics, Public Administration, or a related field; equivalent relevant experience may be considered • Preferred experience working with government contracts, government customers, CORs, government officials, facility administrators, or other government stakeholders • Must be able to work in environments involving extreme temperatures, fumes, airborne particles, toxic or caustic chemicals, and loud noise • Must be able to remain stationary, stand, push, pull, climb, kneel, crawl, balance, squat, bend, reach, use carts and dollies, and occasionally lift or move up to 49 pounds

🏖️ Benefícios

• Extensive travel throughout assigned areas of Texas, with periodic travel to New Mexico and Oklahoma • Flexible hours and availability for operational emergencies outside normal business hours • Equal employment opportunity and affirmative action workplace • Disability or special-needs accommodation support

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