US Account Manager – SaaS, Higher Ed

🕒 Outubro 9

🗽 New York – Remoto

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⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

💰 Gerente de Contas

🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of Gecko | AI-Powered Student Engagement Platform

Gecko | AI-Powered Student Engagement Platform

11 - 50 funcionários

Fundada em 2012

📚 Educação

☁️ SaaS

🤖 Inteligência Artificial

💰 $2.276.018 Venture Round - GeckoLabs em 2019-06

Education • SaaS • Artificial Intelligence

Gecko | Plataforma de Engajamento Estudantil Potencializada por IA é uma empresa de software orientada por IA que desenvolve uma plataforma de engajamento estudantil para instituições de ensino superior. Seus produtos ajudam universidades e faculdades a se engajarem, se comunicarem com e apoiarem os estudantes através de ferramentas modulares com capacidades analíticas que otimizam o recrutamento, a retenção e os serviços estudantis. A Gecko se posiciona como um fornecedor de SaaS focado em inovação, desenvolvimento centrado no cliente e impacto mensurável para clientes do ensino superior.

Descrição

• Own a portfolio of university and college partners across the US • Understand partner goals, priorities, challenges, usage and future plans • Build trusted, multi-threaded relationships from day-to-day users to senior sponsors • Develop success plans and account strategies tied to meaningful outcomes • Monitor partner health, risk and opportunity • Lead renewals from early planning through agreement • Identify and lead expansion opportunities through discovery, negotiation and close • Carry renewal and expansion targets and maintain an accurate pipeline • Run account reviews connecting partner outcomes to future opportunities • Keep Salesforce current and accurate • Visit partners regularly on campus across the US • Represent Gecko at Higher Education conferences, exhibitions and partner events • Balance in-person and remote engagement • Coordinate Support, Product, Commercial and Enablement teams • Deliver demos, account reviews, presentations and commercial conversations • Follow through on partner commitments • Occasionally travel internationally, including to the UK

🎯 Requisitos

• Experience owning a portfolio of accounts in a B2B SaaS business • Direct responsibility for retention, renewals and expansion • Experience managing complex or strategic accounts with multiple stakeholders and longer decision cycles • Ability to build genuine relationships while maintaining commercial focus • Demonstrable commercial outcomes personally influenced through renewals, expansion, upsell or growth within existing accounts • Confidence discussing pricing, value, revenue and next steps • Ability to uncover and properly progress opportunities • Ability to lead meetings, demos, executive reviews and negotiations • Organised, proactive and comfortable managing a portfolio, pipeline and regular travel • Higher Education or EdTech experience useful but not essential • Must be US-based • Must already have a valid right to work in the US

🏖️ Benefícios

• 33 days’ holiday • Flexible working • Opportunity to work from another location through the Workation policy • Brilliant home office set-up • MacBook Pro • Headphones of your choice • Medical benefits • Dental benefits • Vision benefits • 401(k) • Perks via Perkbox • Remote-first working • Connected virtual culture • Commercial impact through direct influence on retention, expansion and growth

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