Account Manager

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Encircle

SiteLinkedInTodas as Vagas

51 - 200 funcionários

Ao tornar fácil a coleta, gestão e uso de dados de campo, o Encircle acelera o trabalho de restauração, oferece visibilidade sobre o progresso do trabalho e simplifica a criação e o compartilhamento de relatórios detalhados. Esses relatórios atendem e superam os rigorosos requisitos de documentação da indústria de seguros, melhorando a satisfação do cliente.

Descrição

• Oversee all assigned contract renewals to ensure timely and accurate execution • Own contract processes, including renewal management, quote creation, salesforce opportunity records, forecasting outcomes and tracking progress of signature • Identify opportunities to expand Encircle’s footprint as part of the renewal process • Identify opportunities to sell new products to our current customers • Leverage platform data to run campaigns to create new product pipeline or expansion revenue • Work with the CSM team to identify at-risk accounts and put together a strategy to secure the renewal, as needed • Establish and maintain effective, cooperative working relationships with customers, both via phone and email • Develop a thorough understanding of our products to deliver demonstrations of the Encircle platform to existing customers • Partner with Revenue and GTM leadership on uncovering value, trends and opportunities

🎯 Requisitos

• 2+ years experience in a customer-facing role such as an account executive or account manager • Previous B2B SaaS experience • YOY success exceeding quota targets • Ability to tackle objections and close deals • Ability to handle multiple priorities and manage customer expectations • Excellent planning, organizational, and time management skills • Good communication skills (verbal and written) with customers and internal stakeholders • Experience with software tools like Salesforce, Churn Zero, G-Suite, etc

🏖️ Benefícios

• Flexible hours • Self-managed vacation • Trust to manage your time • Work where you’re most productive • Access to our collaboration hub in Kitchener • Support for learning and career development • Full human well-being inside and outside of work