Senior Aeroderivative Customer Service Manager

🕒 Julho 16

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $119.600 - $199.400 / ano

⏰ Tempo Integral

🟠 Sênior

💝 Suporte ao Cliente

👻 Score fantasma 34%

O que significa: quão provável esta vaga está aberta sem contratação ativa.Como ler: 60% ou mais significa que achamos que é uma vaga fantasma. Pontuações mais baixas preocupam menos.Como pontuamos: tempo em aberto, republicações, vagas abertas vs tamanho do time, rapidez para fechar vagas, e se o salário está divulgado.Observação: é uma estimativa de dados públicos, não um julgamento da empresa. Vagas reais podem ter pontuação alta, então use como uma dica, não como um fato.

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GE Vernova

SiteLinkedInTodas as Vagas

10.000+ funcionários

💼 Consultoria

📦 Logística

🏭 Manufatura

Consulting • Logistics • Manufacturing

GE Vernova é líder no setor de energia, com mais de 130 anos de experiência, dedicada a eletrificar o mundo enquanto o descarboniza. A empresa oferece um amplo portfólio de soluções em energia, incluindo tecnologias de geração a gás, hidrelétrica, nuclear e eólica, com o objetivo de fornecer energia confiável, acessível e sustentável. Com forte foco em inovação, a GE Vernova desempenha um papel significativo na redução da pegada de carbono dos sistemas de energia globais e apoia a transição para emissões líquidas zero (net zero) até 2030.

Descrição

• Act as the single point of contact to the customer for timely and satisfactory resolution of concerns covering assigned support services • Maintain knowledge of assigned region, coverage area, or product lines and associated configuration installations • Represent the most direct access to appropriate internal functions to support the customer • Establish and maintain contact to provide ongoing technical and business support to assigned customers • Influence development of strategy for the area of responsibility, including control of resources and policy formulation • Interpret internal and external business challenges and recommend best practices to improve products, processes, or services • Stay informed of industry trends • Use judgment to make decisions and handle complex operational, product management, manufacturing, technology, or engineering tasks and problems • Assess information quality and ask pertinent questions of stakeholders • Develop and provide recommendations and new solutions to problems outside set parameters • Lead functional teams or projects with minimal resource requirements, risk, and/or complexity • Communicate difficult concepts and influence others' options on particular topics • Guide others to consider different points of view

🎯 Requisitos

• Bachelor’s Degree from an accredited University or College OR a High School Diploma / GED with an additional 5 years of experience in power generation industry OR Associates degree with 8+ years of experience in a power generation industry • Minimum of 8-10 years of LM Aero derivative technical knowledge applicable to the power plant / generation and contract performance management /Outage & Warranty • Specialized knowledge within the function • Strong oral and written communication skills • Strong interpersonal and leadership skills • Demonstrated ability to analyze and resolve problems • Demonstrated ability to lead programs / projects • Ability to document, plan, market, and execute programs • Legally authorized to work in the United States • Successful completion of a drug screen, as applicable

🏖️ Benefícios

• Discretionary annual bonus • Medical coverage • Dental coverage • Vision coverage • Prescription drug coverage • Health Coach access • Employee Assistance Program with 24/7 confidential assessment, counseling, and referral services • GE Vernova Retirement Savings Plan • Tax-advantaged 401(k) savings opportunity with company matching contributions • Company retirement contributions • Fidelity resources and financial planning consultants • Tuition assistance • Adoption assistance • Paid parental leave • Disability benefits • Life insurance • 12 paid holidays • Permissive time off • Professional development opportunities • Relocation assistance is not provided