Senior Services Manager – Contract Performance Management

🕒 5 dias atrás

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GE Vernova

SiteLinkedInTodas as Vagas

10.000+ funcionários

⚡ Energia

🚀 Aeroespacial

🤖 Inteligência Artificial

Energy • Aerospace • Artificial Intelligence

GE Vernova é líder no setor de energia, com mais de 130 anos de experiência, dedicada a eletrificar o mundo enquanto o descarboniza. A empresa oferece um amplo portfólio de soluções em energia, incluindo tecnologias de geração a gás, hidrelétrica, nuclear e eólica, com o objetivo de fornecer energia confiável, acessível e sustentável. Com forte foco em inovação, a GE Vernova desempenha um papel significativo na redução da pegada de carbono dos sistemas de energia globais e apoia a transição para emissões líquidas zero (net zero) até 2030.

Descrição

• Act as the single point of contact to the customer for timely and satisfactory resolution of concerns covering a wide variety of support services offered for assigned region, product, or coverage area • Be responsible for Parts and Repair Services including planning, requests for quotes, scheduling, fulfillment and proactive risk mitigation • Establish and maintain contact to provide on-going technical and business support to assigned customers in designated geographic region or coverage area • Identify, champion and drive continuous improvement projects; Interprets simple internal and external business challenges and recommend best practices to improve products, processes or services • Use high level of judgment to make decisions and handle complex tasks or problems in areas of operational, product management, manufacturing, technology or engineering. • Lead functional teams or projects with minimal resource requirements, risk, and/or complexity. • Learn, adopt and implement MMP best practices and lessons learned from across the portfolio. • Partner with ITO team for parts ordering , 3 years average planning and Long term forecast. • Own invoicing and cash for assigned region, product, or coverage area; drive on time collection and problem solving to eliminate past dues

🎯 Requisitos

• Bachelor's degree from an accredited university or college and at least 3 years of experience in the power generation industry; • an Associate's degree from an accredited university or college with 5 years of experience in a power generation industry • a high school diploma/GED with at least 7 years of experience in the power generation industry • Willingness and ability to travel 30% of the time • Strong oral and written communication skills. • Strong interpersonal and leadership skills. • Passion for customer service. • Demonstrated ability to analyze and resolve problems. • Demonstrated ability to lead programs / projects. • Established project management skills. • Experience working with customer leadership teams.

🏖️ Benefícios

• medical, dental, vision, and prescription drug coverage • access to Health Coach from GE Vernova, a 24/7 nurse-based resource • access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services • GE Vernova Retirement Savings Plan • tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions • access to Fidelity resources and financial planning consultants • tuition assistance • adoption assistance • paid parental leave • disability benefits • life insurance • 12 paid holidays • permissive time off