Solutions Architect

🕒 Maio 13

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $160.000 - $225.000 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

💻 Engenheiro de Soluções

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Glean

SiteLinkedInTodas as Vagas

11 - 50 funcionários

🤖 Inteligência Artificial

🏢 Corporativo

⚡ Produtividade

Artificial Intelligence • Enterprise • Productivity

A Glean é uma empresa que fornece uma plataforma orientada por IA projetada para otimizar processos de trabalho dentro das empresas. A plataforma possui ferramentas avançadas para busca no local de trabalho, criação de conteúdo e automação de fluxos de trabalho empresariais. As soluções da Glean ajudam as organizações a pesquisar informações em várias fontes de dados, criar e resumir conteúdo de forma eficiente e automatizar tarefas rotineiras para aumentar a produtividade. Sua tecnologia integra capacidades de IA como prompts pré-definidos, agentes de IA e pesquisa com suporte de IA, oferecendo uma abordagem abrangente para gestão do conhecimento e produtividade no local de trabalho. As aplicações da Glean são particularmente valiosas no suporte a equipes de engenharia, vendas e atendimento ao cliente, simplificando processos e acelerando fluxos de trabalho.

Descrição

• Establish and maintain your role as the customer's primary technical advisor. • Work with customers to onboard new data sources and implement custom integrations of Glean into their work environment and business application architecture. • Build and provide tools, templates, and documentation for customers to leverage in integrating with Glean based on their business application stack. • Identify opportunities with the customer to expand the use of Glean within their business application architecture. • Provide training and guidance to customer technical resources to enable them to manage, support, and extend Glean in their environment. • Align technical plans with customers and Glean Customer Success. • Assist with issue identification, troubleshooting, and remediation for your assigned customers. • Work with Product Management and Engineering to drive improvements to the product helping customers expand their adoption of Glean. • Be an active member of the Glean customer technical community.

🎯 Requisitos

• Software development experience in at least two of the following: Python, Java, Go • API and custom data integration experience in a Hybrid or SaaS environment • Technical debugging: log analysis, code analysis, end-to-end transaction tracing • Networking expertise: a deep understanding of networking, including cloud and on-premise networking • Experience in at least two of the following disciplines: Software Engineering, Pre-Sales Engineering, Post-Sales Engineering, Professional Services, Support Engineering • Hands-on experience with Cloud technologies in at least one of the following: Google Cloud Platform (GCP), Amazon Web Services (AWS), or Microsoft Azure • Security & audit experience: able to fully understand the technical and audit framework of the product and represent it with customer security & audit stakeholders • Bachelor's Degree in Computer Science or equivalent with at least 3 years of technical consulting experience or Masters in Computer Science or equivalent with at least 1 year of technical consulting experience.

🏖️ Benefícios

• Competitive compensation • Medical, Vision, and Dental coverage • Generous time-off policy • Opportunity to contribute to 401k plan • Home office improvement stipend • Annual education and wellness stipends • Regular events • Healthy lunches daily