National Account Manager

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🕒 Ontem

🤠 Texas – Remoto

info

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

💰 Gerente de Contas

🦅 Patrocina Visto H1B

info

🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of Allied Solutions

Allied Solutions

1 - 10 funcionários

Fundada em 2020

📋 Conformidade

⚡ Energia

🤝 B2B

Compliance • Energy • B2B

A Allied Solutions é uma empresa de consultoria que auxilia operadores de dutos a alcançarem a conformidade regulatória com a PHMSA e com regulamentações estaduais, gerencia programas de integridade de dutos e lida com gerenciamento de dados e GIS. Eles preparam os clientes para auditorias federais e estaduais, criam planos de conformidade personalizados e fornecem revisões de terceiros para reduzir multas, economizar nos custos operacionais e otimizar a preparação para auditorias. A empresa enfatiza documentação prática e fácil de usar e afirma ter experiência apoiando operadores desde 2009.

Descrição

• Monitor key performance indicators across assigned national accounts and take action to improve service, financial, and operational outcomes • Oversee core program activities including tracking, notice activity, billing and file exchanges, premiums, refunds, claims, and recovery performance • Identify risks related to compliance, client experience, and program execution, and partner across teams to resolve issues quickly and effectively • Ensure programs operate within established KPIs, contractual expectations, and regulatory requirements • Support newly transitioned top-tier accounts during early production to stabilize performance and maximize profitability • Serve as the primary point of contact for escalations, service issues, and performance gaps across assigned accounts • Assess root causes, develop action plans, and drive remediation efforts to restore service levels and protect the client experience • Maintain a strong working knowledge of contracts, service level agreements, and program requirements to ensure obligations are met • Lead regular client touchpoints, including monthly, quarterly, and ad hoc business reviews, with clear agendas, follow-up actions, and documented outcomes • Build trusted relationships with client stakeholders and communicate proactively on performance, risks, opportunities, and service enhancements • Prepare and deliver polished client-facing presentations and business updates as needed

🎯 Requisitos

• Bachelor’s degree or equivalent combination of education and experience preferred • 5–7 years of relevant experience in account management, client service, operations, or a related field preferred • Experience supporting or managing large, complex, or national accounts strongly preferred • Strong written, verbal, and presentation skills, with the ability to communicate effectively with clients and senior leaders • Demonstrated ability to manage multiple priorities, solve problems proactively, and drive results across cross-functional teams

🏖️ Benefícios

• medical, dental and vision insurance coverage • 100% company-paid life and disability coverage • 401k options with company match • three weeks PTO by the end of the first year • career growth opportunities

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