Vice President, Enterprise Account Management

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🕒 Outubro 3

🌪️ Kansas – Remoto

🌪️ Kansas – Remote

⏰ Tempo Integral

🔴 Especialista

💰 Gerente de Contas

👻 Score fantasma 14%

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City Wide Facility Solutions Jacksonville

SiteLinkedInTodas as Vagas

51 - 200 funcionários

Fundada em 2001

🏗️ Construção

📦 Logística

🏥 Saúde

Construction • Logistics • Healthcare

City Wide Facility Solutions Jacksonville é uma empresa especializada em fornecer serviços abrangentes de gestão de instalações. A empresa oferece uma ampla gama de serviços, incluindo limpeza comercial, serviços de zeladoria e soluções de manutenção de instalações, com mais de 20 serviços disponíveis para atender a diversas necessidades. A City Wide Facility Solutions garante comunicação e gerenciamento de projetos profissionais em todas as etapas, empregando um único ponto de contato para simplificar e agilizar o processo de serviço para seus clientes. Além disso, atendem a múltiplas indústrias, incluindo concessionárias de automóveis, salas limpas, escritórios comerciais, instalações médicas e mais. Sua presença nacional nos Estados Unidos e no Canadá permite ampla acessibilidade e suporte.

Descrição

• Set the strategic vision, priorities, goals, and long-term growth roadmap for Enterprise Account Management • Lead, coach, and develop the Enterprise Account Management team • Partner with field operations and franchise leadership to align enterprise account growth with operational capacity, service standards, and client expectations • Oversee the enterprise account pipeline and processes for lead qualification, conversion, onboarding, expansion, retention, and renewal • Own department budgeting, forecasting, P&L performance, profitability, and revenue targets • Build and maintain executive-level relationships with enterprise account decision-makers • Identify opportunities to expand the number and value of locations awarded within existing enterprise client relationships • Evaluate market trends, customer needs, competitive positioning, and growth opportunities • Ensure high-quality, consistently executed Quarterly Business Reviews • Represent City Wide’s enterprise solutions with key national and regional accounts • Collaborate with Marketing, Legal, Franchise Support, Operations, and other internal partners to deliver a consistent client experience • Establish, monitor, and report key performance indicators to executive leadership • Strengthen franchise engagement and confidence in the Enterprise Account Management program • Travel approximately 30% to support enterprise customers, franchise partners, strategic meetings, and team development • Drive revenue growth, retention, renewal, satisfaction, expansion, team performance, franchise engagement, budget performance, forecast accuracy, profitability, and revenue-target achievement

🎯 Requisitos

• Bachelor’s degree required; MBA or related advanced degree preferred • 10+ years of progressive sales, strategic account management, customer success, or business development leadership experience • Demonstrated success leading, coaching, and developing high-performing teams • Proven experience building, scaling, or transforming an enterprise, national accounts, strategic accounts, or key account management function • Strong background managing P&L performance, budgets, forecasting, profitability, and revenue targets • Ability to build credibility and influence with senior executives and C-suite decision-makers • Experience managing complex, multi-location client relationships and long sales or service cycles • Excellent verbal, written, presentation, negotiation, and executive communication skills • Strategic mindset with the ability to translate a long-term vision into clear priorities, measurable plans, and consistent execution • Strong analytical skills and comfort using data to guide account strategy, performance management, and business decisions • Proficiency with Microsoft Office Suite, including Word, Excel, and Outlook, as well as CRM systems • Preferred: experience in a multi-location, franchise, facilities services, business services, or other service-based industry • Preferred: experience supporting distributed field operations or franchise partners • Preferred: experience selling or managing enterprise relationships across national and regional markets

🏖️ Benefícios

• Bonus • Medical insurance • Dental insurance • Vision insurance • Life insurance • Short- and long-term disability insurance • Paid time off (PTO) • 401(k) • Flexible work atmosphere • Continual learning and development • Paid time to support charities of choice