Medical Virtual Assistant – MVA

🕒 Setembro 9

🇨🇴 Colômbia – Remoto

💵 $6 / hora

⏰ Tempo Integral

🟢 Júnior

👨‍💼 Assistente Executivo

🚫👨‍🎓 Sem graduação necessária

👻 Score fantasma 20%

O que significa: quão provável esta vaga está aberta sem contratação ativa.Como ler: 60% ou mais significa que achamos que é uma vaga fantasma. Pontuações mais baixas preocupam menos.Como pontuamos: tempo em aberto, republicações, vagas abertas vs tamanho do time, rapidez para fechar vagas, e se o salário está divulgado.Observação: é uma estimativa de dados públicos, não um julgamento da empresa. Vagas reais podem ter pontuação alta, então use como uma dica, não como um fato.

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GoLean Health

SiteLinkedInTodas as Vagas

1 - 10 funcionários

🏥 Saúde

💼 Consultoria

📦 Logística

Healthcare • Consulting • Logistics

A GoLean Health é uma empresa especializada em fornecer assistentes médicos remotos e recepcionistas virtuais para clínicas e consultórios de saúde. Nosso foco é ajudar médicos, dentistas, veterinários, quiropraxistas e optometristas, conectando-os a uma equipe virtual confiável, treinada em HIPAA e capacitada em diversas tarefas administrativas. Ao contratar assistentes virtuais da GoLean, os profissionais de saúde podem otimizar suas operações, melhorar a comunicação com os pacientes e escalar seus serviços com custo reduzido.

Descrição

• Verify patient insurance after check-in, typically around 15 minutes after the scheduled appointment time • Ensure insurance information is accurate, updated, and properly documented • Review denied claims, identify denial reasons, assist with claim reprocessing, and track follow-up issues • Review and process Explanation of Benefits documents and clear EOB backlogs • Review outstanding insurance balances and patient account issues and coordinate resolution • Support claims-related workflows, including Cigna and Veterans Affairs claims • Assist with vendor payment coordination, including check payments when needed • Monitor SOAP note completion, accuracy, and compliance • Track missed appointments, canceled appointments, and scheduling trends • Prepare operational reports on balances, appointments, EOB backlogs, denied claims, and other metrics • Provide clear insights and practical recommendations in reports when needed • Coordinate communication between the provider, care team, and administrative staff • Identify workflow gaps, billing concerns, documentation delays, scheduling issues, and patient account problems • Recommend practical solutions to improve clinic efficiency

🎯 Requisitos

• Minimum of 1 year of experience as a Medical Virtual Assistant • Experience supporting a US healthcare practice • Experience with insurance verification, EOBs, claims, denied claims, patient balances, or billing support • Exposure to CPT and ICD-10 codes • Strong English communication skills, both written and verbal • Strong executive presence and professional communication style • Must be a Mac OS user • Strong attention to detail and follow-through • Ability to work independently with minimal supervision • Proven leadership, ownership, or high-accountability experience in a previous role • Proactive and able to anticipate needs before being asked • Strong critical thinking and problem-solving skills • Emotionally intelligent and patient when working with a busy provider • Confident, professional, and organized in communication • Able to take personal responsibility for assigned work • Resourceful and self-motivated when learning new workflows • Trustworthy, dependable, and comfortable handling sensitive information • Prior experience supporting a chiropractic clinic is nice to have • Experience with Cigna or Veterans Affairs claims is nice to have • Experience clearing EOB or billing backlogs is nice to have • Experience preparing operational or billing reports is nice to have • Experience mentoring, training, or supporting new team members is nice to have • Experience working closely with a clinic owner, provider, or executive-level leader is nice to have

🏖️ Benefícios

• Performance-based increase after 6 months • Remote work setup • Monday to Friday schedule • 30 hours per week