Medical Virtual Assistant, MVA

🕒 Agosto 11

🇵🇭 Filipinas – Remoto

💵 $6 / hora

⏰ Tempo Integral

🟢 Júnior

👨‍💼 Assistente Executivo

🚫👨‍🎓 Sem graduação necessária

👻 Score fantasma 30%

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🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of GoLean Health

GoLean Health

1 - 10 funcionários

🏥 Saúde

💼 Consultoria

📦 Logística

Healthcare • Consulting • Logistics

A GoLean Health é uma empresa especializada em fornecer assistentes médicos remotos e recepcionistas virtuais para clínicas e consultórios de saúde. Nosso foco é ajudar médicos, dentistas, veterinários, quiropraxistas e optometristas, conectando-os a uma equipe virtual confiável, treinada em HIPAA e capacitada em diversas tarefas administrativas. Ao contratar assistentes virtuais da GoLean, os profissionais de saúde podem otimizar suas operações, melhorar a comunicação com os pacientes e escalar seus serviços com custo reduzido.

Descrição

• Verify patient insurance after check-in and maintain accurate insurance documentation • Review denied claims, identify denial reasons, assist with reprocessing, and follow up on missing information • Review and process Explanation of Benefits documents and clear EOB backlogs • Resolve outstanding insurance balances and patient account issues • Support Cigna and Veterans Affairs claims workflows • Coordinate vendor payments, including check payments when needed • Monitor SOAP note completion, accuracy, and compliance • Track missed and canceled appointments and identify scheduling trends • Prepare operational reports on balances, appointments, EOBs, denied claims, and related metrics • Coordinate communication among the provider, care team, and administrative staff • Identify workflow, billing, documentation, scheduling, and patient account issues and recommend solutions

🎯 Requisitos

• Minimum 1 year of experience as a Medical Virtual Assistant • Experience supporting a US healthcare practice • Experience with insurance verification, EOBs, claims, denied claims, patient balances, or billing support • Exposure to CPT and ICD-10 codes • Strong English communication skills, written and verbal • Strong executive presence and professional communication style • Must be a Mac OS user • Strong attention to detail and follow-through • Ability to work independently with minimal supervision • Proven leadership, ownership, or high-accountability experience in a previous role • Proactive, observant, and able to anticipate needs • Strong critical thinking and problem-solving skills • Emotionally intelligent and patient when working with a busy provider • Confident, professional, and organized communication • Resourceful, self-motivated, trustworthy, dependable, and comfortable handling sensitive information

🏖️ Benefícios

• Remote work setup • Flexible Monday-to-Friday schedule of 30 hours per week

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