Director of School Success

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🕒 3 dias atrás

🇺🇸 Estados Unidos – Remoto (EUA)

⏰ Tempo Integral

🔴 Especialista

👔 Diretor

👻 Score fantasma 12%

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GradGuard - College Life Protected

SiteLinkedInTodas as Vagas

51 - 200 funcionários

Fundada em 2009

🛡️ Seguros

📚 Educação

👥 B2C

Insurance • Education • B2C

GradGuard - College Life Protected é uma empresa que ajuda estudantes e famílias a proteger seu investimento em educação superior, oferecendo seguro de mensalidades, seguro para locatários e produtos de proteção estudantil relacionados. A empresa faz parcerias com faculdades e universidades para incorporar opções de seguro nos processos de matrícula e atende tanto estudantes quanto instituições com suporte para reivindicações e serviço ao cliente. Desde 2009, a GradGuard já segurou mais de 1,7 milhão de membros em mais de 600 instituições, oferecendo cobertura para retiradas de mensalidades por motivos médicos, propriedade pessoal e outros riscos específicos para estudantes.

Descrição

• Serve as strategic account owner and primary relationship manager for a dedicated portfolio of university partners • Build trust-based relationships with housing directors, student affairs leaders, financial services teams, and risk management offices • Consult with institutions on what is working, what is not, and where GradGuard can make a difference for students • Identify and pursue opportunities to expand GradGuard's impact across departments, products, and relationships • Own the financial performance of the book of business, including retention, expansion, and revenue growth • Set strategies, execute with discipline, and remain accountable for outcomes • Advocate for partners internally by surfacing insights, flagging needs, and helping shape GradGuard's higher education offerings • Collaborate with marketing, product, and sales teams

🎯 Requisitos

• 2–5+ years in a role meaningfully combining higher education (student housing, residence life, student affairs, campus operations) with account management, customer success, or strategic partnerships • Firsthand experience in higher education administration or student housing operations highly preferred • Familiarity with embedded insurance, EdTech, or financial services is a plus • Demonstrated track record of owning outcomes, retaining and growing a portfolio, hitting goals, and finding ways to win • Ability to work independently, navigate complex organizations, find the right people, and build a plan without needing someone to hand you one • Ability to build relationships and present to senior stakeholders, including VPs of Student Affairs and housing coordinators • Comfortable using modern sales and CRM tools; Salesforce experience strongly preferred • Familiarity with the Apple ecosystem, including Keynote, is a plus • Willingness and ability to travel up to 30% of the time for campus visits, conferences, and partner events • Bachelor's degree preferred • Must be located in an eligible U.S. state; California, Colorado, Hawaii, Illinois, Maine, Maryland, Massachusetts, New Jersey, New York, Vermont, Washington, and Washington, D.C. are excluded

🏖️ Benefícios

• Remote work arrangement • Individual contributor role with a high degree of autonomy • Support from marketing, product, and sales teams • Opportunity to work with senior campus leaders and higher education institutions • Professional development and best-practice support through College Life Protected

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