Sales Support Associate II

🕒 Junho 10

🌲 North Carolina, South Carolina, +1 estados a mais – Remoto

🌲 North Carolina – Remote 🌴 South Carolina – Remote 🎸 Tennessee – Remote

💵 $37.240 - $55.855 / ano

⏰ Tempo Integral

🟢 Júnior

🟡 Pleno

🤑 Vendas

🦅 Patrocina Visto H1B

Esta empresa já patrocinou vistos H1B no passado.

Candidatar-se

Encontrar Vagas Remotas Similares

Configurar Alerta de Email para Novas Vagas

📊 Verifique sua pontuação de currículo para esta vaga

Melhore suas chances de conseguir uma entrevista verificando sua pontuação de currículo antes de se candidatar.

Enviar Currículo

Guardian Life

SiteLinkedInTodas as Vagas

5001 - 10000 funcionários

Fundada em 1860

🏥 Saúde

💼 Consultoria

🍽️ Alimentos e Bebidas

💰 Non Equity Assistance em 2016-08

Healthcare • Consulting • Food & Beverage

A Guardian Life é uma fornecedora abrangente de seguros, oferecendo uma ampla gama de produtos e serviços de seguro. Fundada há 160 anos, a empresa cresceu para atender mais de 12 milhões de pessoas diariamente. A Guardian Life se especializa em diversos planos de seguro, incluindo seguro de vida, invalidez, dental, visão, acidentes, doenças críticas e seguro de indenização hospitalar. A empresa também fornece soluções de força de trabalho, como benefícios em grupo, gerenciamento de ausência, licença remunerada e tecnologia de benefícios. Além disso, a Guardian Life oferece serviços de investimento, anuidades e planos de aposentadoria, apoiados por profissionais financeiros. A empresa está comprometida com responsabilidade social, equidade e inclusão, em parceria com organizações para promover o bem-estar e a saúde financeira. Com uma forte rede e profunda experiência na indústria, a Guardian Life continua sendo um parceiro confiável na proteção de indivíduos e famílias, enquanto os prepara para o futuro.

Descrição

• Actively listen to internal and external stakeholders to understand needs and provide appropriate solutions and support. • Apply analytical acumen to identify trends, interpret data, and propose solutions for sales process optimization. • Contribute to and implement business process improvements to enhance efficiency and effectiveness within sales operations. • Provide coaching and guidance to new team members or less experienced associates on sales support procedures and best practices. • Engage in collaborative negotiations with various departments to resolve issues and achieve mutually beneficial outcomes. • Utilize CRM applications proficiently for data entry, tracking, reporting, and managing customer interactions. • Support customer service management initiatives by addressing inquiries, resolving issues, and escalating complex cases as needed. • Perform data analysis to support sales reporting, identify opportunities, and inform strategic decisions. • Execute accurate and timely data entry for sales-related information, ensuring data integrity. • Demonstrate empathy in all interactions, understanding and addressing the concerns of sales professionals and clients. • Assist in feedback management processes, collecting, summarizing, and disseminating feedback to relevant teams. • Maintain individual resilience and adaptability in a fast-paced and dynamic sales environment. • Lead and execute problem resolution efforts for sales-related challenges, ensuring satisfactory outcomes. • Support sales operations management by assisting with pipeline management, forecasting, and performance tracking. • Leverage stakeholder influence to build consensus and drive initiatives that benefit the sales organization.

🎯 Requisitos

• Proven experience in a sales support or administrative role, preferably within the insurance or financial services industry. • Strong analytical skills with the ability to interpret complex data and make informed recommendations. • Proficiency in CRM applications (e.g., Salesforce, Microsoft Dynamics). • Demonstrated ability to contribute to and implement process improvements. • Excellent communication and interpersonal skills, with an emphasis on active listening and collaborative negotiation. • Experience with data entry and a keen eye for detail and accuracy. • Ability to provide coaching and mentorship to peers. • Strong problem-resolution skills and a proactive approach to addressing challenges. • High level of individual resilience and adaptability to change. • Customer service-oriented mindset with a strong sense of empathy. • Experience in sales operations management support is a plus. • Ability to influence stakeholders and work effectively in a team environment.

🏖️ Benefícios

• Health insurance • Retirement plans • Paid time off • Flexible work arrangements • Professional development opportunities • Bonuses