Seasonal Associate Relations Advisor

🕒 Agosto 17

🏰 Missouri – Remoto

🏰 Missouri – Remote

💵 $62.800 - $94.200 / ano

⏰ Tempo Integral

🟡 Pleno

👻 Score fantasma 45%

O que significa: a chance de ninguém estar realmente contratando para esta vaga.Como ler: 60% ou mais significa que achamos que é uma vaga fantasma. Pontuações mais baixas preocupam menos.Por que essa pontuação:

• Aberta há 87 dias.
• As vagas desta empresa costumam ser preenchidas em 21 dias.
• Repostada uma vez.

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H&R Block

SiteLinkedInTodas as Vagas

10.000+ funcionários

Fundada em 1955

💸 Finanças

👥 B2C

🤝 B2B

Finance • B2C • B2B

A H&R Block é uma empresa norte-americana de preparação de impostos e serviços financeiros que oferece serviços presenciais e online de declaração de impostos, profissionais de contabilidade, contabilidade para pequenas empresas e folha de pagamento, além de produtos financeiros relacionados, como antecipação de reembolsos e cartões pré-pagos. Fundada em 1955, opera escritórios de impostos de varejo, franquias e plataformas digitais para atender consumidores e pequenas empresas com soluções fiscais, contábeis e financeiras.

Descrição

• Serve as the primary contact for all associate relations and ethics concerns for H&R Block • Investigate associate complaints and provide recommendations for resolution • Provide leadership training and coaching on fair employment practices • Address associate relations concerns, primarily for field associates, by counseling associates and leaders • Mediate and resolve disputes between associates and leaders • Conduct investigations and audits according to company policies and federal, state, and local employment laws • Respond to associate concerns via telephone, chat, or email • Provide guidance and coaching to leaders and associates regarding employment and work-related concerns • Determine eligibility for associate, tax student, or candidate accommodations and engage in the ADA good-faith interactive process • Provide exceptional customer service and promote fair employment practices • Research, investigate, and recommend resolutions for complex associate relations concerns in a high-volume, fast-paced environment • Document associate relations issues in the case management system • Ensure human resources activities comply with H&R Block values and regulatory guidelines • Ensure consistent application of human resources policies and practices • Partner with AR leadership, P&C Business Partners, and field leaders on escalated issues • Help resolve concerns and ensure positive interactions with associates and leaders

🎯 Requisitos

• Bachelor's degree in business administration, human resources, or a related field, preferred • Minimum of five years of experience preferred in progressive HR generalist or consultant roles • Extensive knowledge of federal, state, and local employment laws • At least three years of experience handling reasonable accommodations • Strong customer service, written and verbal communication, and coaching skills • Ability to work independently and effectively with others • Strong and objective analytical skills • Solid decision-making abilities • Conflict resolution experience • Good judgment and ability to make independent decisions • Ability to evaluate people and manage conflicting priorities in a fast-paced environment • Experience working with Salesforce or other case management systems, preferred

🏖️ Benefícios

• Medical and prescription drug coverage for qualifying associates and eligible dependents • H&R Block Retirement Savings Plan (401(k) Plan) • Employee Assistance Program • (Virtual) fitness center programs • Associate discount program • Business Travel Accident Insurance • Associate Tax Prep benefit • Competitive pay • Comprehensive benefits • Support for life both in and outside of work • Continuous learning

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