Invoicing Manager

🕒 Julho 24

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $90.000 - $105.000 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

👔 Gerente

👻 Score fantasma 11%

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🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of Harbor IT

Harbor IT

201 - 500 funcionários

Fundada em 1995

💼 Consultoria

🏥 Saúde

📦 Logística

💰 $37.000.000 Series C em 2005-04

Consulting • Healthcare • Logistics

A Harbor IT é um provedor de serviços gerenciados com foco em cibersegurança que oferece serviços de TI, cibersegurança e nuvem integrados para organizações que operam em ambientes complexos, críticos e regulados. Eles fornecem cibersegurança gerenciada (incluindo MDR), treinamento de conscientização em segurança, governança cibernética e due diligence de risco, helpdesk de TI gerenciado, gerenciamento de servidores e redes, e serviços gerenciados de nuvem e infraestrutura. A Harbor IT foca em clientes como empresas apoiadas por private equity, saúde e ciências da vida, infraestrutura crítica e serviços profissionais regulados, enfatizando segurança, tempo de atividade e valor empresarial.

Descrição

• Oversee the full billing cycle for recurring, project-based, and hardware-as-a-service revenue streams. • Ensure invoices are accurate, compliant with contract terms, and issued within defined SLAs. • Partner with Sales Ops and Service Delivery to validate billable milestones, contract renewals, and change orders. • Maintain master data integrity for billing schedules, rates, and customer information. • Review and approve complex or high-value invoices. • Establish, document, and continuously improve standard operating procedures for invoicing. • Ensure consistency across billing systems (e.g., NetSuite, ConnectWise, VersaPay, etc.). • Collaborate with the Controller and Finance team to ensure alignment with GAAP revenue recognition policies (ASC 606). • Support external and internal audits by providing invoice documentation and reconciliations. • Manage month-end billing cutoffs to align with financial close timelines. • Drive automation and efficiency in the invoicing process through better use of ERP and billing tools. • Identify and implement improvements in billing workflow, approvals, and recurring revenue setup. • Collaborate with IT and Finance Systems teams to improve data flow between PSA, CRM, and ERP platforms. • Support system upgrades, testing, and implementation of new billing functionalities. • Partner with Sales Operations to ensure contracts and orders are set up correctly at inception. • Work with Service Delivery and Project Management to track completion milestones and billing triggers. • Collaborate with Accounts Receivable to support timely collections and resolve customer billing disputes. • Coordinate with Finance to align invoicing data with financial forecasts and reporting. • Lead and develop a team of billing specialists or coordinators. • Set clear expectations for accuracy, timeliness, and accountability. • Foster a customer-first culture while maintaining operational discipline. • Providing training and development to improve team capabilities and process understanding.

🎯 Requisitos

• 5+ years of experience of Invoicing in an MSP environment. • Bachelor’s degree in accounting • Accounting Software proficiency- like NetSuite • MSP Software proficiency- like ConnectWise • Account Reconciliation of all Revenue and related accounts • Microsoft platform- Excel, Word, Teams etc. • Managerial experience- will manage team of 2

🏖️ Benefícios

• Competitive salary • Comprehensive health benefits • Unlimited paid time off • Opportunities for professional growth and development • Collaborative and supportive team environment

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