Senior Implementation Consultant

🕒 Agosto 24

🌵 Arizona, California, +16 estados a mais – Remoto

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💵 $85.000 - $100.000 / ano

⏰ Tempo Integral

🟠 Sênior

🛠️ Especialista em Implementação

🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of Harris Computer

Harris Computer

10.000+ funcionários

Fundada em 1993

🏥 Saúde

💼 Consultoria

📦 Logística

Healthcare • Consulting • Logistics

A Harris fornece soluções de software essenciais para o setor público, saúde, serviços públicos e verticais do setor privado em toda a América do Norte, Europa, Ásia e Austrália. A Harris é uma subsidiária integral da Constellation Software, Inc (CSI), uma empresa de capital aberto na Bolsa de Valores de Toronto, com símbolo de negociação CSU.

Descrição

• Work with a project team to deliver enQuesta CIS solutions and associated value-added services to new and existing customers • Perform business process requirements analysis and documentation • Configure systems using workflows and business rules • Conduct testing, implementation, training, and support • Translate customer requirements into solution deliverables • Define and understand client business requirements and apply information within project scope • Work with data conversion specialists on legacy data transitions • Train end users through remote and classroom-led sessions • Understand software functionality and capabilities and make enhancement requests when appropriate • Collaborate with Project Managers, Data Conversion Specialists, Quality Assurance, Technical Support Analysts, and Implementation Specialists • Provide CIS subject matter expertise and consulting for customer implementations, upgrades, and quotes • Participate in discovery sessions and document current-state and future-state processes • Assist with data mapping and validation • Draft and execute software testing based on best practices and customer requirements • Document training materials and train end users • Serve as a customer advocate and facilitate communication with internal departments • Provide support during customer testing, production implementation, and afterward

🎯 Requisitos

• Bachelor's Degree in Business, Accounting, Information Systems, a related field, or equivalent work experience • 5+ years of CIS, Utility Industry, S&S enQuesta, JIRA, Confluence, and Clarizen experience is a plus • Experience with electric rate configuration, implementation, and ongoing maintenance in a CIS billing system • Experience with MDM systems with emphasis on billable read workflows • Excellent customer service and oral/written communication skills • Exceptional problem-solving skills; ability to assess information to make autonomous conclusions quickly and effectively • Ability to listen and interpret requirements, recommend solutions, and drive or participate in business process analysis sessions with customers • Detail-oriented and conscientious about meeting expectations • Positive, proactive, and action-oriented attitude and approach • Ability to effectively manage a large number of tasks simultaneously, with excellent organizational skills • Familiarity with, or dedication to learning, intermediate SQL commands/statements • Familiarity with standard UNIX/SSH and FTP commands for interface file manipulation • Familiarity and experience working with AI such as Claude or Copilot • Current, valid passport • Legally eligible to travel internationally, including passport-based visa exemption or required travel visas for entry into Canada, the United States, and the Caribbean

🏖️ Benefícios

• 3 weeks’ vacation and 5 personal days • Comprehensive Medical, Dental, and Vision benefits starting from your first day of employment • Employee stock ownership • RRSP/401k matching programs • Lifestyle rewards • Remote work

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