Account Management Coordinator, TPA

🕒 Maio 21

🌵 Arizona – Remoto

🌵 Arizona – Remote

💵 $20 - $25 / hora

⏰ Tempo Integral

🟢 Júnior

💰 Gerente de Contas

🚫👨‍🎓 Sem graduação necessária

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Personify Health

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

Fundada em 2023

⚕️ Seguro de Saúde

🧘 Bem-estar

🤖 Inteligência Artificial

Healthcare Insurance • Wellness • Artificial Intelligence

A Personify Health é a primeira empresa de plataforma de saúde personalizada, projetada para capacitar indivíduos e organizações a alcançar melhores resultados de saúde através de soluções e serviços sob medida. Eles oferecem uma gama abrangente de soluções, incluindo navegação de bem-estar, gerenciamento de cuidados e administração de planos de saúde, atendendo a empregadores, sistemas de saúde, planos de saúde e corretores. Seu objetivo é simplificar as experiências de saúde e aumentar o engajamento, ajudando, em última análise, as empresas a otimizar seu investimento na saúde e bem-estar dos colaboradores.

Descrição

• Ensure client satisfaction: Collaborate across business functions to meet client needs while following through on outstanding items until resolution. • Monitor client performance: Track internal performance to confirm client expectations are consistently met while maintaining accurate, up-to-date client records. • Resolve complex issues: Research issues, access necessary resources, and escalate to appropriate internal experts for comprehensive resolution. • Support client engagement: Participate in and host client meetings as needed while assisting in organizing open enrollment strategies, health fairs, and employee education sessions. • Assist with renewals: Support Account Managers during contract renewal process while providing ongoing analysis and strategic input for client success.

🎯 Requisitos

• 1+ years experience in health insurance, employee benefits, human resources, or healthcare industry • Experience onboarding new clients and providing account-based service preferred • Comfort working with HR Directors and Executives • Clear written and verbal communication skills • Strong collaboration abilities to work effectively across business functions • Detail-oriented approach with strong organizational and analytical capabilities • Ability to build relationships with diverse stakeholders • Proactive problem-solving mindset with ability to work independently and as part of team

🏖️ Benefícios

• Comprehensive medical and dental through our own health solutions (yes, we use what we build) • Paid Time Off—rest and recharge time is non-negotiable • Mental health support, retirement planning, and financial protection • Professional development with clear career progression and learning budgets