Sales Specialist

🕒 6 dias atrás

🇺🇸 Estados Unidos – Remoto (EUA)

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

🤑 Vendas

🗣️🇺🇸🇬🇧 Inglês obrigatório

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HelpGrid

51 - 200 funcionários

Fundada em 2015

🤝 B2B

☁️ SaaS

B2B • Customer Service • SaaS

A HelpGrid é um call center tudo-em-um que se destaca ao fornecer um serviço de atendimento ao cliente excepcional, aprimorando experiências dos clientes e maximizando conversões de vendas. A empresa oferece suporte 24/7 com agentes ao vivo e é especializada em recuperação de carrinhos, garantindo que as empresas possam recuperar vendas abandonadas de forma eficaz. As integrações de software da HelpGrid permitem uma conexão perfeita com várias plataformas de e-commerce, visando aumentar as receitas de seus clientes ao recuperar vendas perdidas e melhorar a satisfação do cliente.

Descrição

• The Full Sales Cycle: Managing warm leads from the initial hello to the final "yes." • Relationship Building: Quickly establishing rapport with US-based prospects to understand their needs. • Strategic Selling: Mastering the art of upselling and cross-selling to maximize every interaction. • Data Integrity: Maintaining a clean CRM to ensure no opportunity falls through the cracks. • First 30 Days: Complete our intensive sales training, master the product scripts, and begin hitting your daily call volume targets. • Day 90 and Beyond: Consistently meet or exceed monthly conversion targets

🎯 Requisitos

• Proven Sales Experience: Experience in BPO/Call Center environments preferably supporting U.S. campaigns within industries such as Telecom, SaaS, Insurance, or similar high-volume sales environments. • Objection Handlers: You don't see a "no" as a dead end, but as a challenge to find a better solution. • Tech Savvy: Comfortable navigating CRMs and multiple tools while maintaining a high-energy conversation. • Strong Communication Skills: Excellent verbal English skills with the ability to adapt naturally to various personas. • Results-Driven: You enjoy targets, performance metrics, and being rewarded for strong results.

🏖️ Benefícios

• Uncapped Earning Potential: Enjoy a competitive base pay and uncapped commissions. • Work-Life Balance: Fully Remote: Work from the comfort of your home office • Fully-Paid Training • Career Growth: We prioritize internal promotions; your success here leads directly to leadership or specialist paths. • Culture of Recognition: From “Top Performer” awards to shout-outs in our high-energy team huddles, plus exciting performance-based rewards and recognition experiences for top achievers.

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