Virtual Assistant – Travel Concierge

🕒 Julho 17

🇵🇭 Filipinas – Remoto

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

👨‍💼 Assistente Executivo

👻 Score fantasma 30%

infoinfo

🗣️🇺🇸🇬🇧 Inglês obrigatório

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Hire Overseas

1 - 10 funcionários

Fundada em 2023

💼 Consultoria

📣 Marketing

📦 Logística

Consulting • Marketing • Logistics

Hire Overseas é uma agência de recrutamento especializada em conectar empresas a talentos de primeira linha no exterior. Atuando em uma ampla gama de funções — de áreas técnicas e de design a marketing e suporte administrativo — a Hire Overseas tem como objetivo otimizar operações e aumentar a produtividade de seus clientes, ao mesmo tempo em que proporciona economias significativas de custos. A empresa prioriza a qualidade ao aprovar menos de 1% dos candidatos globais, garantindo que apenas profissionais excepcionais sejam colocados em diversas posições remotas.

Descrição

• Chat with travelers via **WhatsApp** to understand their preferences and provide personalized travel recommendations. • Respond quickly and thoughtfully to inquiries (within **10–20 minutes** during your shift). • Handle special requests and ensure smooth communication between clients and hotels/vendors. • Research and recommend hotels, restaurants, and attractions using AI tools and reliable online sources. • Verify every detail— location, timing, currency, and amenities— before confirming bookings. • Coordinate **hotel reservations, car rentals, and travel logistics** across multiple booking platforms. • Write and curate **destination guides** and **travel recommendations** that blend inspiration with practical insight. • Collaborate with marketing teams to highlight exceptional hotels and destinations for social content. • Keep your finger on the pulse of travel trends, new openings, and local gems. • Think fast and find creative solutions when plans change (e.g., flight delays or cancellations). • Communicate calmly and clearly under pressure to maintain client confidence and satisfaction.

🎯 Requisitos

• Empathetic and client-obsessed— you treat every traveler like a VIP. • Detail-oriented and reliable— you catch mistakes others miss. • Exceptional in written English— you write with clarity, warmth, and professionalism. • A self-starter— you love learning, exploring, and improving processes. • Tech-savvy— comfortable using **Slack, WhatsApp, Google Sheets/Docs**, and booking platforms. • Fast but thoughtful— you balance responsiveness with high-quality work. • Curious and well-informed— you know how to research effectively and verify information. • Nice to Have: • Background in **hospitality, travel, or concierge services** • Experience with **AI tools** (like ChatGPT or travel research assistants) • Familiarity with **airlines, loyalty programs, and travel booking systems** • International travel experience or knowledge of major destinations • Negotiation skills to advocate for clients with vendors

🏖️ Benefícios

• Paid in **USD** (bi-monthly payouts: 15th & 30th) • Up to **14 days of Paid Time Off** annually (starting Day 1) • Observance of **Holidays** (based on your location) • **100% remote** – work from anywhere • Work in the **luxury travel and hospitality industry** • Use **cutting-edge AI tools** to enhance research and client service • Learn about **global destinations** and premium travel brands

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