Virtual Assistant – Technical Operations

🕒 Julho 1

🌐 Filipinas, México, +3 outros países – Remoto

infoinfo

💵 $6 - $10 / hora

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

👨‍💼 Assistente Executivo

👻 Score fantasma 10%

infoinfo

🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of We Clone You

We Clone You

1 - 10 funcionários

💼 Consultoria

📣 Marketing

📦 Logística

Consulting • Marketing • Logistics

We Clone You é uma empresa especializada na construção de equipes virtuais personalizadas para empresas estabelecidas e empreendedores que buscam escalar suas operações com eficiência. Ao automatizar e sistematizar processos de negócios e contar com membros de equipe virtuais no exterior, a We Clone You ajuda os clientes a economizar tempo, reduzir despesas de folha de pagamento e aumentar a produtividade. Com uma garantia de substituição gratuita, a empresa respalda seus sistemas e serviços, oferecendo suporte abrangente e treinamento contínuo para assegurar o sucesso. A We Clone You atende principalmente empresas prontas para investir na expansão e na sistematização de suas operações, com investimento mínimo de US$ 5. 000.

Descrição

• Provide direct administrative and technical support to the CIO; • Manage product imports, updates, and data maintenance within Acumatica ERP; • Support Shopify store management, including product updates and basic website maintenance; • Monitor software updates, integrations, and overall system performance; • Troubleshoot basic technical issues and coordinate with software vendors when needed; • Maintain technical documentation, SOPs, and internal process documentation; • Organize data, create reports, and analyze information using Excel or Google Sheets; • Manage calendars, administrative tasks, and project coordination; • Support ongoing automation and system improvement initiatives;

🎯 Requisitos

• Previous experience in a technical support, technical virtual assistant, operations support, or similar role • Experience working with **Acumatica ERP** (or another ERP platform) and **Shopify** • Strong Excel or Google Sheets skills, including Pivot Tables, formulas, and data analysis • Strong technical aptitude and the ability to learn new systems quickly • Excellent problem-solving and troubleshooting skills • Experience coordinating with software vendors or third-party support teams • Strong organizational skills with exceptional attention to detail • Ability to create and maintain clear documentation and SOPs • Strong written and verbal English communication skills • Ability to work independently and proactively manage priorities after onboarding • Availability to occasionally support system updates outside regular business hours

🏖️ Benefícios

• Work from home • Payment in dollars per working hour (30-hour week) • Starting salary between **6$ - 10$** per hour depending on your experience, with room for raises based on performance • A workplace that values its people • Professional development opportunities to grow your career • Be part of a supportive team that values your input and achievements • **Referral bonus:** If you refer a candidate, you will receive a **$50 bonus** once they’re hired by one of our clients

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