Bilingual Client Engagement Specialist

🕒 Julho 1

🇺🇸 Estados Unidos – Remoto (EUA)

⏰ Tempo Integral

🟢 Júnior

🟡 Pleno

🏆 Sucesso do Cliente

🗣️🇺🇸🇬🇧 Inglês obrigatório

🗣️🇪🇸 Espanhol obrigatório

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Logo of Human to Human Hub

Human to Human Hub

11 - 50 funcionários

📣 Marketing

💼 Consultoria

🎯 Recrutamento

Marketing • Consulting • Recruitment

No Human to Human Hub, somos especializados em serviços de Head Hunter para ajudar pessoas e empresas a alcançarem seus objetivos comerciais, profissionais e de posicionamento por meio de estratégias baseadas na conexão humano-a-humano.

Descrição

• Conduct phone and video consultations with pre-qualified prospects. • Manage the prospect care cycle from first contact through to the decision-making stage. • Accurately and promptly record all consultation information in the CRM. • Coordinate the handover of clients to the legal team once the engagement is formalized. • Follow up with clients to verify their level of satisfaction.

🎯 Requisitos

• Professional degree in Business Administration, Marketing, International Business, Law, or related fields. • Minimum two (2) years of experience in consultative sales, client management, or the commercialization of professional services. • Full bilingual proficiency in English (spoken and written). • Proven experience closing high-value service engagements. • Experience working with CRM systems and Microsoft tools (Word, Excel, Outlook). • Availability to perform the role on a 100% remote basis.

🏖️ Benefícios

• Autonomous remote work model aligned with United States business hours. • Indefinite-term employment contract with all legally mandated benefits, providing security and continuity in the employment relationship. • Competitive salary. • Holiday premium pay when required to fulfill commitments on the United States business calendar. • Access to benefits derived from an employment contract in Colombia. • A work environment that values empathy, initiative, and excellence in attention to detail. • A culture that promotes autonomy, responsibility, and continuous professional development. • The office may provide assistance with visa procedures if the candidate requires it, although this is not a mandatory requirement for the role.

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