Senior Implementation Engineer

🔥 7 horas atrás

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $97.000 - $110.000 / ano

⏰ Tempo Integral

🟠 Sênior

🛠️ Especialista em Implementação

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Hyland

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

🤝 B2B

☁️ SaaS

🏢 Corporativo

B2B • SaaS • Enterprise

A Hyland é uma empresa que oferece uma plataforma de comunidade colaborativa para seus clientes e parceiros, com acesso a recursos como produtos, soluções e atualizações. A plataforma permite que os usuários compartilhem feedback, façam perguntas e se conectem entre si, promovendo conhecimento operacional e valor organizacional. A Comunidade Hyland tem como objetivo aprimorar a experiência do usuário ao facilitar a interação entre especialistas e membros da comunidade.

Descrição

• Implement enterprise deployment technical architecture for large-scale projects with complex products and solutions • Participate in all phases of design, testing, and implementation • Design, implement, configure, and customize solutions, integrations, and add-ons • Modify project scope, identify and troubleshoot problems, assess required modifications, and evaluate implementation success • Perform performance troubleshooting and root cause analysis • Communicate resolution steps to internal parties and customer management • Apply expertise in digital asset management and content services platforms • Learn new products and solutions and become a subject matter expert • Lead requirements elaboration and architectural design sessions with customers • Manage creation of client deliverables, including specifications, test cases, user stories, and design documents • Identify and submit product feature requests to product management • Lead customer and team training delivery • Provide technical sales assistance in enterprise-level pursuits • Advise potential customers on issues and trends and provide consulting services • Build and maintain strategic client relationships • Provide guidance to other team members

🎯 Requisitos

• Bachelor's degree or equivalent experience • Degree in a STEM discipline or equivalent certifications and experience • 8+ years of consulting/professional services experience in a client-facing delivery role • Experience with software implementation best practices and software architecture principles • Experience building productive client relationships • Industry experience in healthcare, media and entertainment, marketing, graphic design, life sciences or pharmaceuticals, financial services, government, military or intelligence, fashion, or consumer products • Strong oral and written communication skills • Strong organizational, multitasking, and time management skills • Strong collaboration, leadership, judgment, and business acumen skills • Strong interpersonal, data gathering, interviewing, analytical, critical thinking, and problem-solving skills • Ability to translate goals into implementation ideas and design solutions • Ability to manage projects to completion with minimal oversight • Ability to work in a fast-paced, deadline-driven environment • Ability to develop engaging, informative, and compelling presentations • Ability to work independently and in a team environment • Ability to coach, mentor, and provide timely feedback to team members • Knowledge of OSGi, Spring or similar frameworks • Knowledge of JUnit • Knowledge of REST/JAX-RS • Experience with Google Polymer, Angular, React, Vue, or other JavaScript frameworks • Knowledge of modern SQL databases, database abstraction, and key-value store concepts • Knowledge of JSON, XML, SWIFT, and AVRO • Knowledge of HTML5 and CSS3

🏖️ Benefícios

• Career development resources • Wellbeing programs • Innovation practices • Employee initiatives and community giving campaigns • Inclusive workplace and equal opportunity employment