Export Operations Agent – Air & Ocean

🕒 Outubro 9

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $58.990 - $69.400 / ano

⏰ Tempo Integral

🟢 Júnior

🟡 Pleno

⚙️ Operações

👻 Score fantasma 6%

O que significa: a chance de ninguém estar realmente contratando para esta vaga.Como ler: 60% ou mais significa que achamos que é uma vaga fantasma. Pontuações mais baixas preocupam menos.Como pontuamos: tempo em aberto, republicações, vagas abertas vs tamanho do time, rapidez para fechar vagas, e se o salário está divulgado.Observação: é uma estimativa de dados públicos, não um julgamento da empresa. Vagas reais podem ter pontuação alta, então use como uma dica, não como um fato.

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ICAT Logistics

SiteLinkedInTodas as Vagas

501 - 1000 funcionários

Fundada em 1993

📦 Logística

🚗 Transporte

Logistics • Transport

ICAT Logistics é uma empresa focada em serviços de logística e transporte. Com base no nome da empresa e nos recursos do site fornecidos (CSS e código layout), parece operar em atividades relacionadas a frete, cadeia de suprimentos ou transporte, embora serviços específicos (por exemplo, agenciamento de carga, armazenagem, entrega de última milha) não sejam detalhados no texto fornecido. O material disponível é principalmente de estilo de site e não inclui detalhes explícitos de produtos, serviços ou mercado, portanto, esta descrição é conservadora e baseada no nome da empresa e no contexto do conteúdo do site fornecido.

Descrição

• Provide the highest-level customer experience through processing air export shipments • Rate quotes and make decisions regarding vendors, invoice amounts, and profit margins • Create SOPs and assist with automation and efficiency improvements • Coordinate, execute, and track domestic and international shipments • Prioritize, schedule, and route shipments throughout the U.S., including spot bidding and GFM knowledge for government clients when applicable • Schedule and arrange pickups and deliveries • Book space with carriers • Negotiate rates with trucking companies, carriers, and cartage agents • Coordinate documentation between clients, vendors, forwarders, and brokers • Prepare shipments for turnover to tracking team members • Prepare client quotations • Track and trace freight, provide ETAs, and verify piece counts • Gather proofs of delivery and enter them into the operating system • Request and enter vendor costs and prepare shipments for invoicing within company policy timelines • Maintain accurate and updated TMS information, including tracking notes and service or vendor issues • Ensure industry and ICAT compliance requirements are met • Develop cost-saving solutions and improve margins • Collaborate with management and the team on short- and long-term goals • Build and maintain customer and vendor relationships • Join sales calls with key accounts • Handle vendor rate negotiations, discrepancies, and service issues • Serve as subject matter expert for operations questions • Participate in team meetings and contribute ideas for team growth and development • Lead through actions, communication, and mentoring • May work after-hours on call as determined by management • Perform other duties as assigned

🎯 Requisitos

• Bachelor’s degree or equivalent experience • 2+ Years of transportation and/or freight forwarding experience specifically in air/ocean export • Working knowledge of spot quotes, LTL, TL, and expedited ground services • Knowledge of the NMFC and density rating • Hands-on ability with rating and routing freight • Understanding of major carriers, including those who serve Canada and Mexico • Proven track record of building relationships and gaining credibility with customers and vendors • Functional knowledge of international regulations and compliance procedures in air/ocean freight • Experience negotiating rates with trucking companies, carriers, and overseas partners • Knowledge of international and domestic geography, including countries and major cities • Intermediate skills with Microsoft Office products • Ability to plan and effectively set priorities for implementation • Proven analytic and problem-solving skills in a time-sensitive logistics environment • Ability to meet deadlines and demonstrate superior time management skills • Ability to multitask in a fast-paced work setting with strong attention to detail • Superior communication and listening skills • Ability to interact successfully across a variety of settings and work well with a broad and diverse workforce • Ability to work in a client-centric setting • Ability to be flexible as priorities shift • Consistent follow-up and follow-through • Highly motivated team player with an outgoing and positive work attitude • High level of personal integrity • Adaptive to ICAT’s core values • Must have clear, easy-to-understand oral communication ability • Ability to sit for prolonged periods • No travel requirement

🏖️ Benefícios

• Flexible approach to work, due to clients’ needs and project support requirements

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