Technical Service Account Manager

🕒 Julho 1

🌾 Iowa – Remoto

🌾 Iowa – Remote

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

💰 Gerente de Contas

🦅 Patrocina Visto H1B

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IFF

SiteLinkedInTodas as Vagas

10.000+ funcionários

🏥 Saúde

💼 Consultoria

📣 Marketing

Healthcare • Consulting • Marketing

A IFF é líder global na criação de sabores, fragrâncias, ingredientes para alimentos e soluções em saúde e biociências. A empresa une ciência de ponta e criatividade para desenvolver soluções sustentáveis em diversos setores, elevando as experiências em alimentos e bebidas, produtos de cuidados pessoais e muito mais. Com forte compromisso com práticas ambientais, sociais e de governança (ESG), a IFF foca em inovação e em abastecimento responsável para melhorar vidas e valorizar os produtos do dia a dia.

Descrição

• Provide specialized technical and scientific support for enzyme and yeast applications in customer environments • Collaborate with sales teams during customer meetings, trainings, and onsite visits • Serve as an internal technical expert on assigned product lines, applications, and limitations • Conduct routine plant visits to perform process audits, lab analysis, and performance optimization • Analyze process and laboratory data to identify improvement opportunities and make recommendations • Develop tools or models to enhance data analysis and technical decision‑making • Deliver customer training on product selection, application, and optimization • Provide post‑sale technical troubleshooting during product testing and implementation • Support account planning and identify business development opportunities from a technical and commercial perspective

🎯 Requisitos

• Bachelor’s or Master’s degree in a scientific or technical discipline (Biology, Microbiology, Chemistry, Engineering, or related) • 3–4 years of experience in an industrial biotechnology environment (enzymes, food, fuel alcohol, or similar) • Strong analytical and problem‑solving skills with the ability to interpret technical data • Proficiency with Microsoft Office; experience with JMP or other statistical software preferred • Customer‑focused mindset with strong relationship‑building skills • Self‑motivated and results‑oriented, able to work independently • Strong organizational skills and ability to prioritize in a dynamic environment • Ability to collaborate effectively across Sales, Marketing, and R&D • Willingness to travel 50% or more

🏖️ Benefícios

• Medical • Dental • Vision • 401k • Vacation • Holidays • 16 weeks paid parental leave (maternity and paternity) • Annual bonus plan