Sales Account Manager

🕒 Julho 1

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $100.000 - $120.000 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

💰 Gerente de Contas

🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of PAR Technology

PAR Technology

1001 - 5000 funcionários

Fundada em 1982

🍽️ Alimentos e Bebidas

💼 Consultoria

📦 Logística

Food & Beverage • Consulting • Logistics

A PAR Technology é uma empresa que oferece um conjunto abrangente de soluções tecnológicas voltadas para as indústrias de restaurantes e hospitalidade. Suas ofertas incluem sistemas de ponto de venda (POS), plataformas de pedidos digitais, serviços de pagamento e soluções de fidelização de clientes. A PAR Technology busca simplificar as operações dos restaurantes por meio de tecnologias baseadas em nuvem que melhoram a velocidade do serviço, reduzem o tempo de espera e aprimoram a experiência geral do cliente. Eles atendem a diversos ambientes, como fast food, fast-casual, cinemas, cassinos, parques temáticos, estabelecimentos de hospitalidade e lojas de conveniência. Ao integrar vários processos desde a linha de frente até os bastidores, a PAR Technology apoia uma experiência de comércio unificado para empresas e negócios que almejam crescimento.

Descrição

• Lead the end-to-end renewal strategy for a portfolio of enterprise customers, protecting and growing recurring revenue. • Negotiate complex agreements that deliver value for both customers and PAR while maximizing long-term account growth. • Consistently achieve and exceed retention, renewal, and expansion objectives. • Build trusted relationships with executive stakeholders and become a key advisor on loyalty, marketing, and customer engagement strategies. • Guide renewal conversations that align Punchh solutions with evolving business goals and priorities. • Identify, develop, and close upsell opportunities within existing enterprise accounts. • Work cross-functionally with Customer Success, Product, and Finance to create exceptional customer experiences and successful renewal outcomes. • Leverage customer data, usage trends, and market intelligence to strengthen retention strategies and uncover growth opportunities. • Stay ahead of industry trends and competitive movements to continuously refine your approach.

🎯 Requisitos

• 3-5 years of experience in enterprise renewals, strategic account management, or customer growth within a SaaS environment required • Proven success leading complex, high-value renewals and expansion opportunities with enterprise or Fortune 500 customers. • Strong executive presence with the ability to build trusted relationships and negotiate with VP and C-level stakeholders. • Skilled in navigating complex contract negotiations, multi-year agreements, and commercial discussions that drive retention and revenue growth. • Data-driven mindset with experience leveraging CRM tools and customer insights to inform account strategy and renewal planning. • Thrives in fast-paced, high-growth environments and approaches challenges with flexibility, ownership, and a solutions-oriented mindset. • Experience in restaurant technology, hospitality, loyalty, marketing, or adjacent customer engagement platforms is a plus.

🏖️ Benefícios

• Health insurance • 401(k) matching • Flexible work hours • Paid time off

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