Country Manager

Vaga não está no LinkedIn

🕒 Julho 28

🇺🇸 Estados Unidos – Remoto (EUA)

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

👔 Gerente

👻 Score fantasma 29%

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🗣️🇺🇸🇬🇧 Inglês obrigatório

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IGAMINGHUNT

11 - 50 funcionários

Fundada em 2022

🎯 Recrutamento

🎲 Jogos de Azar

🤝 B2B

Recruitment • Gambling • B2B

A IGAMINGHUNT é uma empresa de recrutamento especializada em encontrar talentos para a indústria de iGaming. Eles recrutam para cargos de alta gerência, engenheiros & desenvolvedores, produtos & marketing, e funções administrativas & de RH, além de fornecer insights de mercado, liderança de pensamento (blogs, podcasts) e orientações consultivas para operadores de iGaming e startups. A empresa enfatiza o profundo conhecimento do setor, educa sua equipe sobre as dinâmicas do mercado e auxilia os clientes com estratégia de contratação e soluções de talentos adaptadas aos mercados de iGaming regulados e dinâmicos.

Descrição

• Take full ownership of the GEO’s P&L and overall market performance, reporting directly to the CEO/COO • Build and scale the brand presence within the target market, either from scratch or by improving an existing setup • Manage and coordinate local operations across traffic acquisition, product localization, payments, CRM, VIP, support, partnerships, and reputation management • Conduct audits of core metrics, domains, payment infrastructure, affiliate setup, and operational processes • Drive user acquisition activities with a strong focus on affiliate traffic and FTD growth targets • Oversee CRM and retention initiatives, including reactivation campaigns and local communication channels • Develop and manage VIP programs with a focus on increasing GGR contribution from VIP players • Ensure customer support performance meets agreed SLA, FRT, CSAT, and FCR targets • Coordinate local partnerships, influencer collaborations, media plans, and brand positioning activities • Build, onboard, and manage local teams while monitoring operational efficiency and employee engagement • Monitor market competition and prepare regular competitive intelligence reports • Lead reputation management activities, including review platform monitoring and crisis response coordination • Work closely with HQ functions including Product, CRM, Finance, Legal, and Tech teams • Track and optimise key business KPIs including FTD, LTV/CAC, retention, NGR, VIP share, payment uptime, support CSAT, and brand sentiment

🎯 Requisitos

• 3+ years of experience in iGaming across affiliate, traffic, product, or country operations • Strong understanding of .com economics, including CAC, LTV, NGR, and affiliate revshare models • Experience launching and scaling operations in one of the following markets: Europe, Turkey, Canada • Experience working with PSP/payment infrastructure within offshore verticals • Experience building and managing local teams, including hiring, onboarding, and KPI management • Strong analytical mindset with the ability to work with dashboards and build actionable hypotheses • Understanding of CPA/revshare mechanics and affiliate tracking platforms such as Affise, Tune, Cellxpert, etc. • Languages proficiency: Upper-intermediate level of English • Experience working with streamers and influencers within the iGaming sector • Understanding of crypto payments and on-ramp solutions (Nice to have) • Experience with Responsible Gaming and compliance processes (Nice to have) • User-level knowledge of BI tools such as Tableau, Looker, or Power BI (Nice to have) • Experience in crisis communications and working with review platforms (Nice to have)

🏖️ Benefícios

• Direct collaboration with the CEO/COO and fast decision-making processes • Full ownership of the GEO, including P&L, team, and strategic direction • Dedicated budgets for affiliates, influencers, and infrastructure with a high level of autonomy • Support from experienced central office teams across Product, CRM, Finance, Legal, and Tech • Transparent KPIs and clearly structured growth phases • Fully remote setup with a flexible schedule

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