Account Manager – Law Firms

🕒 Julho 24

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $120.000 - $150.000 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

💰 Gerente de Contas

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iManage

SiteLinkedInTodas as Vagas

501 - 1000 funcionários

💼 Consultoria

⚖️ Jurídico

☁️ SaaS

💰 Venture Round em 1998-01

Consulting • Legal • SaaS

A iManage é uma provedora líder de uma plataforma de trabalho do conhecimento que aumenta a produtividade, a colaboração e a segurança para organizações no mundo todo. Sua plataforma inclui gestão de documentos e e-mails, segurança e governança, risco e compliance, gestão de transações jurídicas e serviços com IA para ativar o conhecimento contido no conteúdo e nas comunicações empresariais. A parceria da iManage com a Microsoft fortalece ainda mais suas ofertas, e sua plataforma cloud-native garante operações seguras e confiáveis. Atendendo setores como escritórios de advocacia, serviços financeiros e outros segmentos orientados a conhecimento, a iManage tem como foco liberar todo o potencial do conhecimento organizacional.

Descrição

• Owning and executing strategic account plans across a defined portfolio of mid-market law firms, balancing retention with expansion growth objectives • Driving cross-sell and upsell opportunities by identifying whitespace, new practice adoption, and additional solution alignment within existing accounts • Leading commercial discussions including renewals, pricing strategy, contract expansions, and bookings execution • Building executive-level relationships with Managing Partners, CIOs, Directors of IT, and KM leaders to position iManage as a long-term strategic platform partner • Partnering closely with Customer Success, Professional Services, Product, and Marketing to ensure strong adoption, client advocacy, and measurable outcomes • Maintaining disciplined forecasting, pipeline visibility, and account health metrics within Salesforce • Staying ahead of legal industry trends, competitive landscape shifts, and client modernization initiatives to proactively guide clients and uncover growth opportunities

🎯 Requisitos

• JD degree and legal industry experience, preferably within a law firm, legal technology company, or corporate legal department • 5+ years of experience in account management, client success, business development, legal operations, or legal technology • Strong understanding of law firm operations, legal workflows, and the legal technology landscape • Experience building relationships with partners, firm leadership, legal operations, and IT stakeholders • Demonstrated ability to drive client growth, adoption, retention, or expansion opportunities • Strong commercial acumen and consultative relationship management skills • Experience managing customer activity, pipeline, and forecasting in Salesforce or a similar CRM • Bachelor's degree required; JD strongly preferred

🏖️ Benefícios

• Comprehensive Health/Vision/Dental/Life Insurance • 401k Retirement Savings Plan with a company match up to 4% • Annual performance-based bonus • Enhanced leave for expecting parents: 20 weeks 100% paid for primary leave, and 10 weeks 100% paid for secondary leave • Flexible time off policy • Multiple company wellness days each year • Access to RethinkCare, a global behavioral health platform