Director of Lifecycle Marketing

🕒 Junho 2

🗣️🇺🇸🇬🇧 Inglês obrigatório

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In Tandem

51 - 200 funcionários

👥 B2C

☁️ SaaS

⚡ Produtividade

B2C • SaaS • Productivity

In Tandem é uma plataforma global de tecnologia que desenvolve ferramentas digitais e aplicativos para apoiar famílias em etapas importantes e no dia a dia. A empresa cria e opera soluções focadas no consumidor, incluindo aplicativos de coparentalidade, organização familiar, comunicação e agenda parental, que visam melhorar a conexão, a coordenação e a tranquilidade para famílias modernas. Os produtos da In Tandem são projetados para simplificar rotinas, apoiar a coparentalidade e a comunicação familiar, além de fornecer recursos em momentos desafiadores.

Descrição

• Own lifecycle strategy across the portfolio • Develop and lead comprehensive lifecycle marketing strategies that drive trial activation, new subscriber conversion, feature adoption, engagement, retention, and upgrades across multiple brands and customer segments • Discover customer insights and develop a deep understanding of our product offerings to inspire data-informed programs that drive meaningful improvements to our customer relationships with our products • Establish and own lifecycle performance metrics aligned to company growth objectives • Build reporting frameworks and dashboards that clearly demonstrate Lifecycle’s impact on company growth • Work cross-functionally to drive alignment and inform roadmaps • Work with Product, Design, Content, and Data to bring your ideas to life and make sure they can be measured effectively • Contribute to product and marketing roadmap prioritization to ensure lifecycle initiatives support company growth objectives • Own CRM execution & channel excellence • Leverage tools such as Segment, Iterable, and Databricks to build scalable, data-driven campaigns and personalization frameworks • Own and optimize all email, push, and in-app marketing strategies including rigorous A/B testing • Monitor and improve channel health, deliverability, and engagement performance • Serve as the internal expert on CRM strategy, segmentation, and lifecycle best practices • Build and mentor a high-performing lifecycle marketing team as the function scales

🎯 Requisitos

• 8+ years of experience in lifecycle, CRM, growth, or engagement marketing for digital products • Proven success improving ARPU, LTV, activation, and retention through data-driven lifecycle programs • Expertise with CRM and data platforms such as Iterable, Segment, Databricks, or similar tools • Strong experimentation background, with hands-on experience designing, analyzing, and scaling A/B testing programs • Experience building reporting frameworks and communicating performance insights to senior leadership

🏖️ Benefícios

• Medical: In Tandem pays 100% of the premium for employees AND 99% for all additional family members • 401k: Up to a 4% match with immediate vesting • Paid leave for all new parents • Learning & Development stipend for employees • Paid Time Off: 11 Holidays + Winter Break (3 Days) + Volunteer Time Off (1 Day) + Floating Holiday (1 Day) • Personal Time Off: 15 days for 0-1 years of employment , 20 days 1-3 years of employment • Supportive and flexible working environment – work from anywhere!

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