Senior Partner Solutions Manager – Distribution Partnerships

🕒 5 dias atrás

🤠 Texas – Remoto

🤠 Texas – Remote

⏰ Tempo Integral

🟠 Sênior

💻 Engenheiro de Soluções

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Bizee powered by Incfile

SiteLinkedInTodas as Vagas

11 - 50 funcionários

Fundada em 2004

💼 Consultoria

💸 Finanças

⚖️ Jurídico

Consulting • Finance • Legal

A Bizee, em parceria com a Incfile, é uma empresa especializada em auxiliar empreendedores na criação e gestão de seus negócios. Eles oferecem uma variedade de serviços de formação empresarial, incluindo LLCs, Corporações S, Corporações C e Organizações sem Fins Lucrativos, além de fornecer ferramentas essenciais para a gestão de negócios, como endereços virtuais, EINs, licenças comerciais e registros de marcas. A Bizee também oferece suporte a empresas com serviços de conformidade, como serviços de agente registrado, relatórios anuais e emendas. Com foco em tornar a formação de empresas fácil e acessível, a Bizee atua como um provedor de serviços abrangente para startups e pequenas empresas, orientando-as desde o início até o crescimento com recursos como consultas fiscais e suporte de contabilidade. Fundada em 2004, a Bizee se compromete com a satisfação do cliente, oferecendo extensas opções de suporte e uma forte reputação no setor.

Descrição

• **What You’ll Do** • **Support Pre-Sales Discovery and Solution Design** • - Partner with Commercial Growth to understand partner use, workflows, technical requirements, operational expectations, and launch needs. • - Help assess partner fit, implementation complexity, support needs, risks, and launch readiness before contract signature. • - Translate partner requirements into clear implementation assumptions, dependencies, risks, and next steps. • - Support solution design for partners using partner portal workflows, API integrations, AI-agent-enabled workflows, and Bizee Pro. • **Own Partner Onboarding and Launch** • - Lead onboarding for new distribution partners from contract signature through first successful order, production launch, and scaled usage. • - Build partner launch plans and coordinate across Product, Engineering, Operations, Support, Finance, Legal, and Compliance. • - Create repeatable onboarding playbooks, checklists, templates, and launch processes. • - Ensure partners understand order flows, pricing, SLAs, reporting, documents, support paths, escalation processes, and operational requirements. • **Manage and Grow Strategic Distribution Partners** • - Serve as the primary post-sale relationship owner for assigned distribution partners. • - Run partner check-ins, launch reviews, issue reviews, QBRs, and expansion discussions. • - Maintain a clear view of partner health, usage, revenue, open issues, risks, and growth opportunities. • - Identify opportunities for partners to expand usage across formation, EIN, registered agent, compliance, annual reports, business license, certificates of good standing, document retrieval, virtual address, digital mailroom, and related services. • **Drive Operational Excellence** • - Own partner escalations from intake through resolution. • - Coordinate with Support, Fulfillment, Engineering, Product, Compliance, Finance, and Data to resolve issues quickly. • - Track root causes and convert recurring issues into process, product, documentation, or tooling improvements. • - Help Bizee move from bespoke partner support to a repeatable, scalable partner experience. • **Turn Partner Feedback Into Better Product** • - Capture partner feedback and translate it into clear product requirements, workflow gaps, bugs, and enhancement requests. • - Help Product and Engineering prioritize partner needs such as permissions, multi-client or multi-entity management, secure intake, pricing rules, billing, reporting, webhooks, document access, order status, and auditability. • - Support improvements to partner onboarding, API documentation, sandbox experience, webhooks, reporting, and partner portal workflows. • **Build Partner Reporting and Health Metrics** • - Create a clear operating view of partner health, performance, and growth. Track partners from onboarding through first successful order, production launch, and first value, then monitor ongoing performance across usage, revenue, entities under management, support volume, escalations, SLA performance, partner satisfaction, expansion opportunities, and churn or risk signals. • - Partner cross-functionally to give Biizee and our partners a shared view of what is working, where there is friction, and what needs to improve as the distribution partner channel scales.

🎯 Requisitos

• **What We’re Looking For** • - 5+ years of experience in partner success, solutions consulting, implementation, strategic account management, customer success, partnerships, platform operations, or a related role. • - Experience supporting partners who drive customer, transaction, account, entity, order, or revenue volume through a platform. • - Experience working with SaaS, API, fintech, compliance, SMB, marketplace, or platform partners. • - Ability to support pre-sales discovery, workflow mapping, implementation scoping, and solution design. • - Strong operational discipline and ability to manage complex cross-functional work. • - Ability to work with Product and Engineering on partner requirements, bugs, documentation, APIs, webhooks, sandboxes, reporting, and technical workflows. • - Commercial mindset with experience tracking usage, revenue, expansion, partner health, and risk. • - Strong communication skills with both external partners and internal stakeholders. • - High ownership, strong follow-through, and comfort building process from scratch. • **Nice to Have** • - Experience with embedded distribution partnerships, API integrations, developer platforms, fintech partnerships, compliance products, or SMB platforms. • - Experience in a sales engineering, solutions consulting, implementation consulting, partner success, or technical account management role. • - Experience supporting partners in banking, payroll, accounting, business formation, registered agent, tax, legal, or compliance workflows. • - Familiarity with partner portals, CRM systems, ticketing systems, API documentation, webhooks, and sandbox environments.

🏖️ Benefícios

• **Disclaimer:** • Bizee is an Equal Opportunity Employer; employment with Bizee is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status. • The compensation offered to the successful applicant may vary based on factors including experience, skills, education, location, and other job-related reasons. • This employer participates in E-verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. • Available benefits include: Health Care Plan (Medical, Dental & Vision), Life Insurance (Basic, Voluntary & AD&D), Virtual Wellness Resources, Work From Home