Customer Marketing Specialist

🕒 Julho 14

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $59.000 - $74.000 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

🎯 Marketing

🦅 Patrocina Visto H1B

info

🗣️🇺🇸🇬🇧 Inglês obrigatório

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insightsoftware

1001 - 5000 funcionários

☁️ SaaS

💸 Finanças

🏢 Corporativo

💰 $798.604.678 Private Equity Round - insightsoftware em 2021-07

SaaS • Finance • Enterprise

insightsoftware é um fornecedor de software de relatórios financeiros e operacionais e soluções de análise de dados para o Escritório do CFO. Sua plataforma habilitada em nuvem e conectores pré-construídos integram-se aos principais ERPs (Oracle, SAP, Microsoft e mais de 140 outros) para entregar relatórios financeiros, orçamento/planejamento, consolidação, gestão do ciclo de vida fiscal e de arrendamento, análises embutidas e ferramentas de automação. A empresa atende equipes de finanças, contabilidade e operações com recursos habilitados por IA, virtualização de dados e modelos prontos para uso, acelerando relatórios, planejamento e conformidade.

Descrição

• Build and execute lifecycle marketing programmes across the customer base - targeting onboarding, adoption, and long-term engagement. • Help drive customer advocacy: develop and manage the case study pipeline, coordinate testimonials and peer review submissions. • Develop and execute migration marketing campaigns that guide customers from acquired or legacy products to the core EPM platform. • Support the PLG motion for freemium-enabled products – working with PMM to build upgrade campaigns that convert product-qualified accounts into paying customers. • Track and report on programme performance across retention, advocacy, migration, and PLG KPIs.

🎯 Requisitos

• Three or more years of experience in customer marketing, lifecycle marketing, or retention marketing in a B2B technology or SaaS environment. • Demonstrated experience contributing meaningfully to customer advocacy programmes, including case study development. • Familiarity with PLG motions, product-led conversion campaigns, and migration or transition marketing programmes is a strong advantage. • Proficiency with marketing automation and CRM platforms (Salesforce, Pardot, or equivalent); experience with CS platforms (WalkMe, Totango, or similar) is advantageous. • Strong writing skills with the ability to produce customer-facing content across formats - emails, guides, case studies, and campaign copy. • Analytical mindset with experience reporting on programme performance and iterating based on results. • Background in finance technology, ERP, EPM, FP&A, or adjacent categories strongly preferred. • Bachelor's degree, preferably in Marketing, Business, or a related field.

🏖️ Benefícios

• Health insurance • Bonuses • Professional development opportunities

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