Associate Manager, Trade Operations

🕒 Novembro 2

🔔 Pennsylvania – Remoto

🔔 Pennsylvania – Remote

⏰ Tempo Integral

🟠 Sênior

🔴 Especialista

⚙️ Operações

🦅 Patrocina Visto H1B

Esta empresa já patrocinou vistos H1B no passado.

👻 Score fantasma 11%

O que significa: a chance de ninguém estar realmente contratando para esta vaga.Como ler: 60% ou mais significa que achamos que é uma vaga fantasma. Pontuações mais baixas preocupam menos.Como pontuamos: tempo em aberto, republicações, vagas abertas vs tamanho do time, rapidez para fechar vagas, e se o salário está divulgado.Observação: é uma estimativa de dados públicos, não um julgamento da empresa. Vagas reais podem ter pontuação alta, então use como uma dica, não como um fato.

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IntegriChain

SiteLinkedInTodas as Vagas

501 - 1000 funcionários

💼 Consultoria

📦 Logística

⚕️ Seguro de Saúde

💰 Private Equity Round em 2016-03

Consulting • Logistics • Healthcare Insurance

A IntegriChain é um fornecedor líder de soluções orientadas por dados, projetadas para aprimorar a comercialização e o acesso ao mercado farmacêutico. A empresa oferece uma plataforma extensa que integra estratégia, dados, aplicativos e infraestrutura, adaptada especificamente para apoiar a comercialização de terapias. A IntegriChain fornece análises, aplicativos e serviços gerenciados que ajudam os fabricantes farmacêuticos a otimizar o alcance e a rentabilidade de seus medicamentos, aproveitando dados de canais, pacientes e pagadores. Seus serviços incluem consultoria estratégica e operacional, cobrindo aspectos chave como contratos, preços, acesso a pacientes, distribuição e logística.

Descrição

• Lead the chargeback processing team in the USA/India • Perform analysis, customer expectation management, and support internal and external customers • Serve as the main driver of communication between clients and IntegriChain • Resolve client issues and communicate information accurately to internal teams • Engage with clients and manage multiple clients simultaneously across various regions • Manage chargeback processing, validation, and reconciliation related to pricing, membership eligibility, effective dates, GPO, enrollment forms, onboarding new PHS/340B entities, and COT for wholesale/distributor customers • Review and evaluate chargeback errors and determine appropriate resolution actions • Identify significant issues and escalate outstanding disputes to management when needed • Conduct in-depth data analysis and collaborate with internal departments to resolve chargeback errors • Work directly with customers to obtain information needed for error resolution • Communicate with Finance Shared Service regarding open deductions and status • Provide supporting documentation, improve efficiencies to reduce future errors, and support collection of disputed balances • Report chargeback statuses and maintain internal reconciliation reporting and action documentation • Prepare admin fee and rebate packages • Prepare for and participate in internal account meetings, status calls, and external customer meetings • Lead indirect/direct reports while managing multiple priorities

🎯 Requisitos

• 8+ years of experience in financial analysis, and/or customer payments • Demonstrated ability to collaborate and communicate at all levels to get critical work done • Thorough knowledge of Chargebacks, contract pricing, Rebate/Fees, membership management, LOP/LOC, and direct contracts • Proficient with Microsoft Windows and Microsoft Applications including Excel • Excellent verbal and written communication skills • Strong analytical, problem-solving, organizational, and administrative skills • Ability to work independently, as well as as a team member in a dynamic, fast-paced, and deadline-oriented environment • Willingness to work with all levels of the organization • Excellent problem-solving and troubleshooting skills to perform root cause analysis • Ability to manage competing priorities • Must show ownership of projects and take initiative to resolve issues • A self-starter mentality, passionate about ensuring a positive customer experience • Must have valid US work authorization that does not now and/or will not in the future require visa sponsorship by IntegriChain

🏖️ Benefícios

• Excellent and affordable medical benefits • Non-medical perks including Flexible Paid Time Off • 401(k) Plan with a Company Match • Parental Leave • Student Loan Reimbursement • Robust Learning & Development opportunities • Over 700+ development courses free to all employees

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