Relationship Manager

🕒 Agosto 14

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $175.000 - $185.000 / ano

⏰ Tempo Integral

🟠 Sênior

🔴 Especialista

💰 Gerente de Contas

🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of InvestCloud, Inc.

InvestCloud, Inc.

1001 - 5000 funcionários

💼 Consultoria

🛡️ Seguros

📦 Logística

Consulting • Insurance • Logistics

A InvestCloud, Inc. é uma empresa de tecnologia financeira baseada em nuvem que oferece um conjunto integrado de plataformas digitais para gestão de patrimônio e ativos. Seus produtos incluem funcionalidades para contas gerenciadas (PMA) que unificam ativos públicos e privados, APL para negociação, reequilíbrio e marketplaces de modelos, ferramentas de planejamento financeiro e empresariais para faturamento, pós-negociação e conformidade. A InvestCloud atende gestores de patrimônio, gestores de ativos, bancos privados, corretoras e TAMPs com soluções SaaS projetadas para otimizar operações, aprofundar o relacionamento com os clientes e proporcionar experiências digitais em larga escala.

Descrição

• Establish, build, and maintain strong, trusted relationships with key clients through a consultative, business-oriented approach • Retain and grow revenue by partnering with clients to achieve their goals • Manage account revenue goals, renewals, planning, and forecasts • Collaborate with Customer Success, delivery, and product teams to achieve project objectives • Develop and implement strategic account plans aligned with client goals • Conduct needs assessments and identify upselling and cross-selling opportunities • Educate clients on best practices and industry trends • Monitor and analyze KPIs to track client satisfaction and drive continuous optimization • Lead contract renewal discussions and negotiate terms, legal inquiries, and pricing • Identify opportunities to expand business with existing clients and participate in new business development • Monitor market trends, competitor activity, and industry developments • Develop client relationships with internal partners across the organization

🎯 Requisitos

• Bachelor's degree in Business Administration, Marketing, or a related field • 10+ years of experience in account and sales management • 10+ years of financial services experience, including RIAs, RIA Aggregators, Asset Managers, Wealth Managers, and Banks • Proven sales skills in complex deal development • Proven ability to interface at the C-suite level • Proven experience in client-facing roles, preferably in a B2B SaaS environment • Exceptionally strong communication, influencing, negotiation, and interpersonal skills • Excellent project management and organizational abilities • Strategic thinking and ability to understand client business challenges and develop tailored solutions • Results-oriented track record of driving client satisfaction and revenue growth • Knowledge of industry best practices and emerging trends in client relationship management • Willingness to travel occasionally to client sites or industry events • Flexibility to accommodate client needs and time zone differences when required

🏖️ Benefícios

• Medical/Rx, dental, vision, disability, and life/AD&D insurance plans • Flexible Savings Account (FSA) • Health Savings Account (HSA) • Employee Assistance Plan (EAP) • Health advocacy • Voluntary ancillary plans: accident, critical illness, hospital indemnity, legal, identity theft, auto/home, and pet insurance • 401(k) retirement savings plan with company match • Paid time off

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